Nightmare aa soon as I got off olane

Top Rent A Car Bulgaria - www.toprentacar.bg
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Varnamania's review of Top Rent A Car Bulgaria - www.toprentacar.bg

“Nightmare aa soon as I got off olane”

★★☆☆☆

written by Varnamania on 04/07/2017

I visit Varna airport 3 - 4 times per year. I have never been treated so badly by a hire company they tried to charge me the cost of hire again when it was paid in full months beforehand
There were many problems sorting out the hire mix up and people were cuimg bhind me and were pretty annoyed eventually sorted and low and behold it was all paid for.pretty embarrassing
I would say that the company has done absolutely nothing but try to charge me more for everything they possibly could.
I have used this company before but seems as though they became bigger and lost the personal touch.

  • 6 2017

    Date of hire (month/year)

  • varna

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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Toprentacar's Response to Varnamania's Review

Written on: 06/07/2017

Dear Customer,

Thank you for your feedback!

Please contact with our customer service department by email and provide more information about your reservation in order to investigate your case.

Kind Regards
--
Top Rent A Car
Customer Service

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