Straight, clear, fast, friendly & thorough

Top Rent A Car Bulgaria - www.toprentacar.bg
★★★★★
4.6
94.0% of users recommend this
  • Customer Service

  • Value For Money

dscheypie's review of Top Rent A Car Bulgaria - www.toprentacar.bg

“Straight, clear, fast, friendly and thorough”

★★★★☆

written by dscheypie on 13/10/2015

To make it short: This is a good rental car company according to my experience.

Why?
- I got picked up at the airport: I did not mention a flight and gave them a call to pick me up. Always have the telephone number with you!
- They will take you back at no cost, too.
- They did NOT try to sell me insurances I already had or didn't need.
- The insurance for light damages proved to be very valuable: 6 Euro/day; it covered some apparently intentionally made scratches (no, I was not parking in the wrong place in Bulgaria :->)
- The hand-out of the car took its time, yet it was very acceptable
- They were very thorough when checking the already existing damages
- I called police and couldn't get an official document for this incident because I would have needed an official translator; therefore they accepted the damage and didn't charge me anything: Fair enough.
- The car itself was in an acceptable state: Not freshly washed outside yet ok; in the inside everything clean and tidy. Just fix the security belt cover in the middle in the back.
- The car (VW Passat) was in a good state as far as I can assess: Fast and strong enough.
- The built-in GPS did not contain bulgarian maps: If you need a GPS you should book it separately.
- A paper street map of Bulgaria was available in the car.

  • 10.-13.10.2015

    Date of hire (month/year)

  • Sofia

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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