Written on: 06/08/2012
When I returned the hire car at heathrow airport I overheard another customer returning a car in a heated conversation with one of the thrifty car park returning agents. The customer was insisting that the agent sign for the returned car as he stated that Thrifty were notorious for adding costs on after the hire, the agent wanted the customer to go without the completed sheet saying he 'would do it later'.
I wish at that time I had paid more attention, as they do !!!!!!
Any fines you incurr they pay them from the your card instead of informing you or sending the notice to you for payment AND THEN charge you an administration cost (plus VAT) which is MORE than DOUBLE the initial fine - nothing short of profiteering
If they had pointed out this at their desk instead of hiding it in the small print I would have argued the case & maybe not hired from them in the first place
Also, charging for a full tank of fuel at the start of the hire is another blatant trick in order to gain monies from hirer's - In EVERY case there will be fuel in all their returned hire cars. Over many hires this will amount to a lot of free fuel for your company. ANOTHER case of blatant Profiteering !
I obviously will NEVER use this company again & will make it my business to deter any work colleagues, friends or family from using them as well.
Further more at any time I am drawn to comment on this company whether it be privately or publicly I will make sure anyone listening / interested will also be deterred from using them......hence this review
As rated by real users
"Car hire" Read More
"Cheap car hire with great service" Read More
"Wrongly informed about extras,..." Read More
"Horrible" Read More
"Good service but pay attention..." Read More