Poor service

Sixt Car Hire www.sixt.co.uk
★★★☆☆
3.4
61.0% of users recommend this
  • Customer Service

  • Value For Money

Achowdhry's review of Sixt Car Hire www.sixt.co.uk

“Poor service”

★☆☆☆☆

written by Achowdhry on 09/08/2014

Experienced very poor service from Sixt renting a car from Marseille. They were unable to provide any of the four models that were listed for the category that I had prepaid for, on my complaint they quite literally pointed me to,their small print which has the usual weazle words. Talking to one of the other agents, it became apparent that this is a frequent customer complaint. Basically, they are mis-presenting their fleet in their advertising. In the end I paid a cancellation charge to get out of the contract and booked with Avis instead.

  • 08/14

    Date of hire (month/year)

  • Marseille, France

    Country & City of hire

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

Was this review helpful? 0 0