Tourist Rip Off

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Sathorn Car Rent - www.sathorncarrent.com
★☆☆☆☆
1.0
From 2 reviews
0.0% of users recommend this

  • Customer Service

  • Value For Money

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davidcos's review of Sathorn Car Rent - www.sathorncarrent.com

“Tourist Rip Off”

★☆☆☆☆

written by davidcos on 24/07/2014

We hired a car from here for two weeks. They said the car would arrive shortly however had to wait over an hour for it to show up.

When it did arrive it was peppered with small dents and scratches. The person signing the car out drew lots of dots and dashes on the form to present these.

When I returned the car they claimed one of the scratches was new so they could keep the 2,000 bht deposit. I argued this and they refused. Fortunately I had photoed the car and emailed them the pictures when I returned to my accommodation.

I went back to get the refund but they refused to pay for my taxi to and from to collect the monies.

I would never recommend anyone to use this firm. Appalling customer service and just fraud merchants.

  • 07/14

    Date of hire (month/year)

  • Thailand Bangkok

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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