Written on: 27/09/2013
Really awful service. The bus was dirty and full of other parties old drink cups, the staff were rude, particularly the bus driver and the staff in the routemaster office.
We also hired a stripper for a hen do to have on the bus through them and were given the wrong one, who couldn't be bothered to perform anyway. We kindly requested that they just give us half of the money back (they already charged twice what a normal stripper would be) and they have just made excuse after excuse for not processing the refund. They completely disrespect customers and are a real disappointment. Please avoid or they will ruin you big day/party too.
There are plenty more reputable companies out there - please pick them and not routemasters for hire.
As rated by our community of reviewers
" No car and terrible service " Read More
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Written by Natalienedic
" Very pleasant staff, car was clean, excellent service. " Read More
" Fast Efficient Good Value " Read More