complete shambles

★★☆☆☆
2.3 / 5
33% of users recommend this
  • Customer Service

  • Value For Money

Jikki's review of Routemasters for Hire - www.routemastersforhire.co.uk

★☆☆☆☆

“complete shambles”

Written on: 25/02/2013 by Jikki (1 review written)

Avoid avoid avoid this company at all costs. We hired them for our wedding day to transport 70 guests from the church in central London to the reception venue 1 mile away. They parked the bus at the other of the street to where the church was, they then got lost on the way to the reception venue and ended up stopping and telling everyone to get off 3 streets away from the venue forcing our guests to walk the remaining distance. We paid over £400 pounds for a terrible service - we complained to their customer service rep who took no responsibility for their poor service. The company is a complete shambles...

  • 28/12/2012

    Date of hire (month/year)

  • London, UK

    Country & City of hire

  • Average

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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