Written on: 28/02/2012 by Catharina
Beware,Rhino car hire may advertise cheap cars but when you book and pay the car may not be availible for that price and they don't tell you there may be an exchange fee. Rhino advertise in Stirling but is not based in the UK. I booked and payed with Rhino a Avis car for the Netherlands, after some days I received an e-maik stating thet car for that price was not longer available and a more expesive car was sugested which I declined and I cancelled the deal to discover later Avis didn't have a office anymore for some years now,in the town I booked the car for so how could they offer me this deal? They dind't refund me the extra cost for paying in foreign exchange and the same cost was deducted from my refund!!! Fool me I booked an other car through an other website to discover they also belonged to cartrawler so the same happened.Rhino,The other car hire firm nor cartrawler responded to my e-mails so I really lost out.
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