Easy online system

RentalCars.com - www.rentalcars.com
★★★★☆
4.0
85.0% of users recommend this
  • Customer Service

  • Value For Money

178Holbrook's review of RentalCars.com - www.rentalcars.com

“Easy online system”

★★★★★

written by 178Holbrook on 25/02/2017

Booked and paid for on line. Very easy system. Ordered the smallest car in their range and was allocated an Opel Adam. A great little car for the 2 of us. No legroom at all in the rear seat behind the driver with the seat pushed right back. Not RentalCars fault at all, a design problem of Opel! Not the car to hire for more than 2 large people!
We queued at the collection desk for over an hour, due to two groups of customers having some sort of major problem, (one was a smashed window in a returned minibus). However, when we finally got to the desk the clerk was polite and unflustered, very impressed with his calmness under pressure!
The car was almost brand new, with less than a 1000 km. As you can imagine, we had no problems at all with it in the week we had it on hire.
Returning the car was quick and very easy to do.
I would certainly use Rentalcars again.

  • Feb 2017

    Date of hire (month/year)

  • Germany Nurnberg

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

Was this review helpful? 0 0