Poor Communication between Car Hire Company & RentalCars.c

RentalCars.com - www.rentalcars.com
★★★★☆
4.0
85.0% of users recommend this
  • Customer Service

  • Value For Money

KingOfScotland's review of RentalCars.com - www.rentalcars.com

“Poor Communication between Car Hire Company and...”

★★★★☆

written by KingOfScotland on 06/11/2016

95% of the rental was very good. Good deal on commencement, car was good, Budget Rental were very good. Had an issue where communication between RentalCars.com & Budget was not 100% clear, as GPS was supposed to be included, but Budget had no notification of this. We had to pay additional $98 to Budget for GPS. On our return 4 days later still waiting for BudgetCars.com to sort this out. ((hopefully it will be sorted soon))

  • October 2016

    Date of hire (month/year)

  • South Carolina USA

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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