No fair practice when it comes to customer care!

RentalCars.com - www.rentalcars.com
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Waddell105's review of RentalCars.com - www.rentalcars.com

“No fair practice when it comes to customer care!”

★☆☆☆☆

written by Waddell105 on 02/05/2015

Definitely will never use your service again. You are clearly an aggressive sales bunch who make sure you are first on the list of websites that come up when searching but definitely last when it comes to fair pricing. £39 for a Ford Fiesta for less than a day was a lot. I paid it cos I wanted to get it done, was too busy and had too many taxis to get otherwise. On top of that you were pushing to charge an additional £28 to cover excess... that seemed ridiculous to me considering it was just a day and that's nearly the same cost as a travel insurance. It turned out that Europcar offer complete cover for £9, so you are even more ridiculous! So definitely I will never use you and will not be recommending your review.

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