written by on 18/08/2014
I used Rentalcars for the first time this year. Their website was very user friendly and when I needed to change details, it was very easy to do. The car provided through the firm was of very good quality. However, on arriving in Spain, we did encounter a difficulty over payment for petrol with the Budget Cars (booked through Rentalcars). On returning home I contacted their phone line. Quick, efficient service and within days my money was fully refunded. If only every company treat their customers that well!! I will definitely use this firm again.
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