Upgrade problem in usa

RentalCars.com - www.rentalcars.com
★★★★☆
4.0
85.0% of users recommend this
  • Customer Service

  • Value For Money

hickeysedona's review of RentalCars.com - www.rentalcars.com

“Upgrade problem in usa”

★★☆☆☆

written by hickeysedona on 31/07/2014

I use rentalcars.com all the time but for the first time in the USA and when we arrived we tried to upgrade from the link sent to us which was €7 per day extra but we could not get a connection in Alamo car rentals at the airport so in order to upgrade at the airport Alamo charged us 350 dollars. I was very disappointed with this service as I have upgraded on the day before when the car offered was not suitable and had no problem. rentalcars should review this problem

Ger

  • 19/07/14

    Date of hire (month/year)

  • DENVER COLORADO

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Average

    Choice of vehicles

Was this review helpful? 0 0