Avoid this company at all costs !!!

RentalCars.com - www.rentalcars.com
★★★★☆
4.0
From 24408 reviews
85.0% of users recommend this

  • Customer Service

  • Value For Money

walter6114's review of RentalCars.com - www.rentalcars.com

“Avoid this company at all costs !!!”

★☆☆☆☆

written by walter6114 on 15/07/2014

CUSTOMERS BE AWARE !! The price you are quoted and agree to pay is not what you end up paying. Rental cars.com is merely a broker and the cost of rental is subject to change at any point in the contract. I had $100.00+ deducted from my credit card without notification or authorization. When I contacted rentalcars.com to query the withdrawal I was advised that any complaint must be submitted via their Internet (despite me having no internet). They also advised that they were merely brokers of numerous car rental companies . When I insisted on being informed of who my contract was brokered with I received a company name and phone number that was not contactable. The process for making a complaint was so difficult I gave up. I WILL NEVER USE OR RECOMMEND THIS COMPANY AGAIN !!!

write a review
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!