written by c4nc4n03 on 24/04/2014
Desk staff very polite & helpful. Car condition 1st class. Be aware of 1300 Euro excess (for our Insignia) required to be taken from credit card. This can be offset by a one-off payment at the hire desk of around £100 which is non-refundable. I absolutely disagree with this as I see this as a profit making clause which is marketed as a "must have". Having said that I would definitely use Budget again but would prefer not to use an agent to get a lower rate.
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