Written on: 19/08/2013 by golfuser912 (1 review written)
Booked a car with this company and all seemed well until the arrival in resort. The Budget rep began to push for an upgrade and was not at all pleasant even though disabled mother waiting to get away from airport. They tried every trick in the book with taxes, excess waiver, extra insurance. My relative booked at the same time and same dates and was trouble free. No extra costs or charges attempted.
When I returned to the UK and complained to Rentalcars. Not one point was considered and refused to look into the matter. The best option is to go direct to a hire company and question every part of the booking, in particular hidden charges but never Budget or Rentalcars.
WOULD NEVER RECOMMEND EITHER COMPANY: BUDGET OR RENTALCARS OFFER TERRIBLE SERVICE with lots of hidden charges.
As rated by our community of reviewers
" I have recently hired from Alamo and found the standard of car ok a... " Read More
" YOU PAY FOR WHAT YOU GET " Read More
Written by timgray1
" Easy booking and collection " Read More
" Car rental Bordeaux " Read More
" Holiday car hire " Read More