written by on 09/07/2013
I made a simple mistake in booking my car through rentalcars.com. I inadvertently put in a return time (the date was right) that was my arrival time in Vancouver. The result was that I had to rent the car for an additional day. This is OK but I was very disappointed to hear that since I had booked through an affiliate of Hertz that the cost of the one day was not a factor or the original rental daily cost but an inflated rate of $120.00 per day. I took the car back as planned and re-rented elsewhere. As a result I will not rent from an affiliate again although my chances for dealing with Hertz will be reduced if I can find a reasonable alternative. I am sure these details are in the terms and conditions of my rental. I also know that few people review these details before renting. Best solution is to offer the customer the same rate.
As rated by our community of reviewers