canceling a reservation is a disaster

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Stephaniena's review of RentalCars.com - www.rentalcars.com

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“canceling a reservation is a disaster”

Written on: 06/04/2012 by Stephaniena

I canceled my reservation 36 hours before the reservation date. Rentalcar did not bother sending me a confirmation. I called the help desk, they could not confirm my cancellation, because I had to email them and wait for reply. I am already waiting 6 days and still nothing. The problem is that I don’t know if I am paying for a car I am not using.
I am very disappointed about their lack of service.

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