insurance & downpayment trick

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  • Customer Service

  • Value For Money

Tomsch's review of Rental Car Group - www.rentalcargroup.com

★★☆☆☆

“insurance and downpayment trick”

Written on: 12/10/2016 by Tomsch (1 review written)

I hired a car at Faro airport in August this year with a downpayment and an excess Insurance as advised by rentalcargroup. At Faro the company did not deduct the downpayment, nor did they accept the excess Insurance as it was from a third party. So I had to pay the full amount plus excess Insurance. I complained to rentalcargroup and did send them all relevant documents. They refuse however any compensation. Other customers of this organisation should be warned.

  • August 2016

    Date of hire (month/year)

  • Portugal Faro

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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