Pushy sales pitch on insurance

Record Rent a Car
★☆☆☆☆
1.5
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Padillahw345's review of Record Rent a Car

“Pushy sales pitch on insurance”

★☆☆☆☆

written by Padillahw345 on 31/08/2014

4th time of using and could not believe how rude the assistant was. We had brought excess insurance from Icarhire in the UK for a fraction of the cost of all the insurances record go wanted to sell us. She tried to tell us we had to have their insurance even though we said we wanted to leave the required deposits as we knew we were covered. We were chating to people next to us in the queue who also had excess insurance and the assistant rudely told us we were not allowed to speak to the other client.!!! We completed the transaction eventually if we had not been waiting our turn for over 30mins we would have used a different company. We will definitely not be using them again. She was extremely rude not at all like her colleagues .

  • august

    Date of hire (month/year)

  • Malaga

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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