I emailed a week before I wanted to hire a car and after getting no email back I called to chase up a response. I spoke to a guy called an advisor who said you can rent cars for 1 Day, just call back on the day. On the day I call and a Thai lady says she doesn't know him and latest pick up is 6pm. God knows why he is on their website then. So I called him who said everything would still be OK just call another number. I called that number and it was the same Thai lady who then just hung up on me. Really poor communication! And the most tedious way of booking a car. Whoever said it was like European car hire was completely wrong and set my expectations way too hire. Basic communication is a struggle for this company. If they don't rent for the day or can't be bothered staying open late as they said they would. They just need to have the decency and honesty and let people know rather than mess them around.