Everything went wrong!

Nova Car Hire - www.novacarhire.com
★★★★☆
3.8
From 1736 reviews
77.0% of users recommend this

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casual_traveller's review of Nova Car Hire - www.novacarhire.com

“Everything went wrong!”

★☆☆☆☆

written by casual_traveller on 09/07/2012

I tried Nova once and won´t do it again. In a place (in Croatia) where my car was supposed to be were nobody when I tried to pick the car. I called to the local car rental firm and got a shocking answer. They couln't give me any car because Nova hadn't pay them payments they have promised. They in Croatia said that they don't co-operate with Nova anymore.

I sent to Nova two e-mails and didn´t get any answer. No I did reclamation to my credit car company because Nova charged prepayment and hasn't pay it back. I certainly can't recommend Nova Rent a Car to anyone.

  • Customer Service

  • Value For Money

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