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Written on: 15/12/2013 by wakawaka (1 review written)
I had the same issue as the two previous reviewers. Upon return of the van, the owner refused to do an inspection saying that it was dirty and any damage would not be visible until he had washed it. We had a flight to catch, so had no choice but to go along, since he was adamant about not doing it on the unwashed vehicle. Upon return to our country,he sent an email saying he found damage on the vehicle and it would cost more than NZD500 to repair it (fortunately we had bought the comprehensive… Read Full Review
Written on: 22/03/2013
These guys don't even let you know before they level a charge on your credit card for apparent damage that isn't even visible. I happened to check my statement and had seen I'd been slapped with a charge for damage to a van that I hired over night and other than me parking it in my drive way I was with it the entire time. Find another company to rent from El people… Read Full Review
Written on: 18/12/2012 by jacekebe (0 reviews written)
TERRIBLE SHOCK FROM RENTAL COMPANY! PLS DO NOT GO TO THIS COMPANY My family rented the minibus from Christchurch for 10 days. As our previous experience with car rentals were relatively fuss free, we did not forsee any problem. On the day of our arrival, we were told we had to sign a NZ 500 deposit. On the day of return of the rental minibus, we were told that they will only do the inspection post wash and we have a flight to catch. The vehicle was not that dirty and we did not forsee any… Read Full Review
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