Malta Best Car Rentals Reviews - www.maltabest.com

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Latest Reviews

★☆☆☆☆

“Active Car Rental - avoid them - hidden charges”

Written on: 09/08/2014 by Fisher257 (1 review written)

At Malta airport I returned a car to them in good order, despite it already having much bodywork damage. No-one checked the car with me on return. When I landed at Gatwick there was a message that I had damaged the headlights and they were charging me. I did not damage the car. They have no proof but are trying to charge my card 406 euros for repairs and VISA are blocking this. Do not use them, this poor process is a licence for them to take your money… Read Full Review

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★☆☆☆☆

“I'd Rather Walk Than Use This Company Again”

Written on: 15/02/2014

This company is affiliated with Green Motion, and they are terrible. I've had similar problems to everyone else on this forum. Most recently I wanted to get a receipt. It's been 16 days so far, and I've tried calling and emailing multiple times, and not a single reply! Dreadful customer service. On top of all that, the local Maltese tell me this company is being investigated for fraud. No surprise there. … Read Full Review

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Philip.peterson's Comment

Written on: 17/04/2014

I Have just returned from Malta which was great apart from my car hire ordeal. I booked with www.rentalcars.com (who I have used on many other times). When i got my voucher I saw that the provider was a company called Gold Car Malta.

On arrival, I could not located there desk at first, but after asking around i found two desks together "looked like one company". Gold Car Malta & Green Motion.

Problem number two was that the Gold Car desk was unmanned. I call the number on the voucher which just rang out. I then over to the main car rental area which had brands like Avis, Budget and Hertz.and asked if they knew how I could get to Gold Car.

The general response was one of shock "why would I want to rent from Gold Car". i was told that the company used to be called Malta's Best and then got a Green Motion license. This license has then been taken off of them and somehow they got themselves a Gold Car franchise.

Hearing this, i was very concerned. my phone than rang and a gentleman called Chris said he had a missed call from me. I explained my concern and in fairness he did his best to convince me that all was good for me to continue my hire with Gold Car.

Eventually somebody turned up at the location and i was shown to my car which was parked in a Green Motion bay, however, had giant Gold Car branding down the side. I objected to this, as i wanted to hire a car, not a billboard advertising their company. i was told that this was the only car that was available and was given the option to take it or leave it, and now being at the airport for over an hour and a half, i decided just to take it.

The general hire of the vehicle was okay but the main problem occured when i returned the vehicle.

1. I refuelled the vehicle - returning the vehicle with a full tank of fuel. I was told on return that not only should I not have refueled the vehicle but my credit card had been charged for a full tank of fuel. This means that I paid over 50% more for my first tank of fuel, and the fact that I filled up the car meant that I now lost about 80 euros.

2. On taking the car out, there were some minor damage to the wheels which I pointed out to the man handing over the car. On return, i was told that this damage was not on the car at the time of hiring it. they've now taken 1,500 euros off my credit card to cover some minor scratches which i did not do.

I complained directly to Gold Car who referred me to the owners of their Gold Car franchise who turns out to be the same Chris - I undestand his full name is Chris Borg, who simply does not respond. I have now gone through the numerous review sites and can see a trail of repeat abuses performed by this Chris Borg under many names including Ray Bezzina Car Hire, Green Motion Car Hire, Malta's Best Car Hire, and now Gold Car car hire.

Is there anybody out there that can advise how i can get my money back? For those who haven't yet hired their cars in Malta, avoid renting from Gold Car Malta at all costs. It doesn't matter how cheap they are. You will end up paying 10 times more and they will wreck your memories of Malta.

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★★★★★

“Reliable Car Hire!”

Written on: 17/11/2013 by johanna.cachia (1 review written)

We go to Malta around twice a year, and so far have had some trouble hiring a car. The Big companies (Avis, Budget and so on) all want 1000 - 1500 Euro deposit when you rent a car - way too much in my opinion when you´re on holiday. Then I found Maltabest. I enquired several times if a deposit is required, and each time I was reassured that no deposit was taken from my card upon arrival. I was still nervous as we landed in Malta and I made my way to the desk to pick up the car i requested. And… Read Full Review

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★★★★★

“the best.”

Written on: 25/10/2013 by millzee3 (2 reviews written)

Second year in a row we have hired a car for two weeks from Malta Best and the same as last year Fantastic value and service.We shall do the same next year,many thanks again. PAT AND MARY… Read Full Review

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★☆☆☆☆

“Where are all these 4 and 5 star reviews coming from?”

Written on: 01/10/2013

Trying to find a reliable car hire firm in Malta appears to be difficult. We have booked with Ray Bezzina and now I am wondering why as they appear to be part of MaltaBest. On this site there is a rash of good reviews with 4 or 5 stars all dated on the same day (a day in February this year- can't remember the exact date). What a coincidence that is! Most reviews on these sites are spread out over a period of months and vary hugely. To have about 20 4 or 5 star reviews appearing all on the same… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 13/09/2013

Rented a small car from Top Car Ltd, by the Airport petrol station. Used it for 3 days. Drove 60 miles with it and gave it 10lts petrol (more than I normally give to my larger petrol car). When car was returned they demanded that I go with them to the pump to check if petrol tank was returned full. To my surprise it took another 7 lts and I had to fork out the cost. They insisted that it was delivered to me full to the brim but I don't believe this since not even a petrol SUV uses 17lts for… Read Full Review

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★☆☆☆☆

“Buyer beware”

Written on: 11/09/2013 by kcarter (1 review written)

This is a sincere warning to anyone considering this company. We have spent several months trying to rectify a credit card fraud from these people. We booked our rentacar through the broker Atlaschoice, paid IN FULL for our rentacar and presented the prepaid voucher as instructed. We were met at the airport by a representative, who proceeded to fill out what we thought was a form for the damage deposit (as all rentacar companies do). He was VERY friendly, overly so, and even said he had given… Read Full Review

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★☆☆☆☆

“Be careful”

Written on: 19/08/2013

I rented a car from Car Trawler, Green Motion, Argus at the airport. They came 45 minutes too late. I returned it full but they insisted upon € 65 for a full tank. This is double the cost of the so-called cheap car. In the contract it says "You can return it empty". This means you can also return it full. They refused to compensate for the costs. I suggest you avoid them! George… Read Full Review

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Olinmt's Comment

Written on: 14/01/2014

Yes! This company is attempting to take $2,051 from me.

Avoid at all costs!!!

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★☆☆☆☆

“Terrible and unreliable company ”

Written on: 11/07/2013 by Nataliya062013 (1 review written)

As I planned my vacation in Malta ahead I have made a booking in January 2013, the booking was confirmed by the company and namely by Chris Borg, General Manager. As I arrived on Malta I waited for the representative of the company in the airport (as agreed) for half an hour before I began to worry. Then I telephoned to all the phone numbers given in the e-mail, but no one answered, even on mobile numbers (I arrived on Sunday after all). Having spent more than an hour after a long flight with a… Read Full Review

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Cherylross's Response to Nataliya062013's Review

Written on: 13/07/2013

They did exactly the same to me last September. We had to hire from the airport desk too. My husband asked a police officer who phoned the numbers and was told they had no cars and to call tomorrow. I have unfortunately discovered I have hired again for this year, wish I could cancel but have had to pay a deposit this time. I booked it through a UK company Argus car hire. they better be good I did think of cancelling the booking but would lose too much. At least this time we arrive early afternoon so we wont be stranded very late like last time.

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Cherylross's reply to Cherylross's Comment

Written on: 15/07/2013

An update I have decided to cancel the booking, People be warned, Argus told me the company was Green Motion when I had told them I wanted to ensure the company wasn;t Malta Best car hire. Only just yesterday after reading a few reports on forums I discovered the contact phone number for the representative is exactly the same phone number!!!!

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Sarahv165's reply to Cherylross's Comment

Written on: 24/07/2013

Argus car hire/ Green Motion/Princess garage car hire/Ray Bezzina/Leasing Malta are all the same people just using different names!! If I were you I double check and ready as much reviews as you can as they can take money without you knowing. You just relaize once you go back and check your Visa!!

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★☆☆☆☆

“AVOID AT ALL COSTS!”

Written on: 11/07/2013 by MunkeyP (1 review written)

Booked a car for one day through MaltaBest and received an email confirming the hire details. The evening before the car was due to be dropped off we spoke to the manager to re-confirm everything. The car was due to be delivered to us at 9am for a 24 hour rental, at 9:30 it hadn't arrived, tried to call MaltaBest, they weren't answering any of their phones. 9:45 managed to get hold of the manager who said he'd check we're the car was and call back. We never heard from them again! Fortunately we… Read Full Review

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★★★★★

“A remarkable service- Malta Best:”

Written on: 25/03/2013

Last week I got the chance to visit Maltese islands. I don’t have words for the beauty of the place but I certainly can admire the services we got from Malta best. We hired a car from Malta best. The car was good in both maintenance and speed. The engine worked best as we journeyed very comfortably and smoothly. The most important of the features was, of course, the privilege of free fuel. It doubled our benefit, that is, lower rate plus free fuel. We visited all the eminent places with Malta… Read Full Review

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★★★★★

“Car hiring at affordable rates and quality comfort”

Written on: 25/02/2013 by skydri (1 review written)

The guys are awesome with their delivery services. Right on the money. The fleet is a limited one I guess. Rates also work fine for many I am sure. Will definitely go for them again the next holiday… Read Full Review

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★★★★★

“Name of quality car hire services”

Written on: 25/02/2013 by dick_allota (1 review written)

Malta cat hire service is fabulous, fantabulous, amazing, and awesome and so on, just kidding; it’s a good one off course. The rates are moderate, the cars are nice and free fuel is an added bonus. Need to clean the inners properly. So, I would give 8. Out of ten off course… Read Full Review

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★★☆☆☆

“Car hire in Malta”

Written on: 25/02/2013 by jouliyawillams (1 review written)

Hiring Malta car hire service turned out to be complete mess for me. I asked them for the car on a very short notice but it does not mean that they can give out a car with issues. It broke down in just a matter of minutes and I was late for my friend’s birthday. Wont fish around with them again… Read Full Review

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★★★★★

“Rent a car at cheap rates”

Written on: 25/02/2013 by arbaielsmith (1 review written)

Only had one experience with Malta car hire service and would definitely want to give them another go. They are very accurate with their timely delivery and the free fuel thing is also a good offer. The car was perfectly tuned and maintained. The back seats were not properly cleaned but that I guess can be excused… Read Full Review

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★★★★☆

“Quality yet affordable car hire service ”

Written on: 25/02/2013 by mdjfwossmith (1 review written)

I believe that the car hire industry in Malta is standing on the shoulders of Malta car hire. Those guys are so quick in providing a car that you can book anytime you want. The rates are moderate and the fleet is ok as well. Had some reservations about the car tuning when I hired them last time but they had it replaced instantly… Read Full Review

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★★★★★

“The cars hire service for comfort and affordability”

Written on: 25/02/2013 by oiewpismith (1 review written)

The last time I checked they were providing free fuel along with free delivery and collection charges. Well that always works even if the cars are not much hi-fi because one needs them for a short period. May be a little improvement is needed in customer support but still would give Malta car hire services 8 out of 10… Read Full Review

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★★★★☆

“Cars hire services in Malta”

Written on: 25/02/2013 by nflrowusmith (1 review written)

The rate at which Malta car hire service is progressing truly speaks for its quality. Still there are some departments on which they need to work on but I always go for them. They are quick on delivery, free fueling and collection and good on road assistance. Well it would be even more awesome if they get some sophisticated cars in… Read Full Review

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★★★★☆

“Cheap car hiring services”

Written on: 25/02/2013 by doggslifeleda (1 review written)

Malta car hire I must say is a good one for those who need comfort at cheap rates. All my experiences with them have been pleasing because they are on the button with their delivery. Free fuel is provided which is an awesome offer. One gets to drive well tuned and clean cars… Read Full Review

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★★★★★

“Quality car hiring services”

Written on: 25/02/2013 by mdess46 (1 review written)

Can’t tell about other car hire services but Malta car hire is good for me. The reason is their cheap rates as I am guy who likes to save money. The cars condition is also very much cool and their customer support is fine. Need to be better with their online bookings… Read Full Review

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