Written on: 11/07/2013 by Nataliya062013 (1 review written)
As I planned my vacation in Malta ahead I have made a booking in January 2013, the booking was confirmed by the company and namely by Chris Borg, General Manager. As I arrived on Malta I waited for the representative of the company in the airport (as agreed) for half an hour before I began to worry. Then I telephoned to all the phone numbers given in the e-mail, but no one answered, even on mobile numbers (I arrived on Sunday after all). Having spent more than an hour after a long flight with a small 3-year old child and heavy suitcases in the airport trying to get answer to my numerous telephone calls I was forced to get services from another car hire company (for higher price as it was just on the spot). I am very disappointed in the services of this company. And I also have written them an e-mail with questions why this situation happened. But nobody responded to my e-mail, just ignored it. I would never recommend the Malta Best Car Hire to anyone as they let me down putting it mildly.
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