Booked a Return Heathrow to Central London. Took Full Payment then decided couldn't do them. Cancelled October and End August. Only reason can be Not enough Money. Very Shady. Plenty of Good Firms for a Little more. Don't waste your time Still waiting for Refund.

The facts; Car didn't show up - at all Could not get through to speak to anyone on the contact number My Opinion; Avoid using this company I can only assume that the good reviews have been written by themselves!

I called for a taxi very late and was worried that i am going to miss my plane but the driver avoided traffic and got me to the airport in time. I highly recommend this cab service to all my friends.

Tried to make an online booking, their website is not fully functional and wrong rates are provided to lure in customers. No proper customer service and very poor English. Definitely a NO ..

Online booking is very dodgy, we got error messages and thought it didn't work. Then found out the money had been taken from the account. So I called to ask if they could confirm the booking. When you call there is a very rude man who speaks bad English (I really had trouble understanding him), they are not customer friendly and will try to take your money and claim they haven't received it. Don't be as stupid enough to use this site, stay well clear!!!

I wish I had read the online reviews of this company before I booked online. Totally unprofessional and very rude customer service. No faith that the car would arrive. They didn't answer emails or the phone. When I got through, the person was extremely rude and said if I didn't feel 'comfortable' to cancel the car. They talked over me, didn't apologise and then put the phone down on me. That was when they put the phone down on me.  My advice, use a company that is polite professional who answer the phone and emails. I have now opened a dispute with Paypal to reclaim the money I unfortunately paid.

Booked O/W transfer online and got my daughter in London to confirm the booking on the day to make absolutely sure that the driver would be waiting for us after a long flight. No sign of driver on arrival. Office staff very rude on the phone, no apology for the delay. Would only repeat that the driver should be with us shortly. No follow up unless we called. After almost an hour, just as we were making another arrangement a driver turned up. According to him, he was from another company and only got the booking 15 minutes before his arrival. He was nice enough but I would never make another booking with this company again.

they NEVER answer the phone nor emails. And the staffs are so impolite and rude！i have been booking online taxi many times but this lowfare airportcars is an absolute avoid！

Just arrived to LHRto find out the car I have booked this am is not here When I tried to get in touch with them, I was told (in a pretty rude way) they need a phone confirmation for bookings done less than 24h earlier, despite I got a confirmation email right after the booking. Moreover, while on the phone it looked like the only worry of my counterpart was to 'accuse' me of not having read an email, which I never received, supposedly asking me to call them and confirm the booking. In the end, they didn't even try to arrange for another car to come and pick me up, and just kept complaining it was my fault! Just avoid this car company!

Really cool drivers, very punctual and funny, I like their drivers and their vehicles. Thank you!