Low Fare Airport Cars Reviews - www.lowfareairportcars.co.uk

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★★★☆☆
3 / 5
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  • Customer Service

  • Value For Money

Media Gallery for Low Fare Airport Cars www.lowfareairportcars.co.uk

Low Fare Airport Cars www.lowfareairportcars.co.uk

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Latest Reviews

★☆☆☆☆

“DO NOT BOOK WITH THEM!!! ”

Written on: 22/09/2014 by DelilahBaldwin (1 review written)

Online booking is very dodgy, we got error messages and thought it didn't work. Then found out the money had been taken from the account. So I called to ask if they could confirm the booking. When you call there is a very rude man who speaks bad English (I really had trouble understanding him), they are not customer friendly and will try to take your money and claim they haven't received it. Don't be as stupid enough to use this site, stay well clear!!! … Read Full Review

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★☆☆☆☆

“Totally unprofessional and rude - dreadful - DO NOT USE!!!”

Written on: 29/07/2014 by 167Templeton (1 review written)

I wish I had read the online reviews of this company before I booked online. Totally unprofessional and very rude customer service. No faith that the car would arrive. They didn't answer emails or the phone. When I got through, the person was extremely rude and said if I didn't feel 'comfortable' to cancel the car. They talked over me, didn't apologise and then put the phone down on me. That was when they put the phone down on me.  My advice, use a company that is polite professional who… Read Full Review

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Anthonyjrobinson's Comment

Written on: 20/09/2014

Oh why Oh why did I not read your review before placing an order through this company. Everything you have posted here is an exact mirror of which I have just been through. The only thing I would disagree with is that you gave him one star.
I have just got off the phone to him (after he told me to stop complaining and wasting his time - even though I am the customer and just paid him 62 pounds). It was either pour myself a beer or get in my car from Portsmouth and drive up and rip his bloody head off. Never have I been so disgusted in all my life. Please please do not use this company. I would rather come and pick you up myself and not charge you a penny.

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★☆☆☆☆

“Absolute disgrace”

Written on: 03/07/2014 by Omart191 (1 review written)

Booked O/W transfer online and got my daughter in London to confirm the booking on the day to make absolutely sure that the driver would be waiting for us after a long flight. No sign of driver on arrival. Office staff very rude on the phone, no apology for the delay. Would only repeat that the driver should be with us shortly. No follow up unless we called. After almost an hour, just as we were making another arrangement a driver turned up. According to him, he was from another company and… Read Full Review

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Fb_07's Comment

Written on: 29/07/2014

I'm sorry you have had this experience. I have just had quite a shocking experience with the rude manner of the staff who did not apologise for their incompetence, then talked over me and put the phone down on me. Totally unprofessional and disgusting customer service which did not give me any faith in the service. I have been assured that I will receive a refund and have opened a dispute with paypal to this end.

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★☆☆☆☆

“horrible unreliable service”

Written on: 26/03/2014 by Gloria140 (1 review written)

they NEVER answer the phone nor emails. And the staffs are so impolite and rude!i have been booking online taxi many times but this lowfare airportcars is an absolute avoid!… Read Full Review

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Fb_07's Comment

Written on: 29/07/2014

I agree....dreadful, unprofessional, rude staff. Uncontactable. The person put the phone down on me! I've opened a dispute through paypal to get my money back.

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★☆☆☆☆

“Absolutely Avoid!”

Written on: 30/12/2013

Just arrived to LHRto find out the car I have booked this am is not here When I tried to get in touch with them, I was told (in a pretty rude way) they need a phone confirmation for bookings done less than 24h earlier, despite I got a confirmation email right after the booking. Moreover, while on the phone it looked like the only worry of my counterpart was to 'accuse' me of not having read an email, which I never received, supposedly asking me to call them and confirm the booking. In the… Read Full Review

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Fb_07's Comment

Written on: 29/07/2014

I was treated very disrespectfully by these people. I felt very offended by their incompetence and lack of apology for it. I hope to get my money back.

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★★★★★

“London Airport Transfers”

Written on: 16/02/2013

Really cool drivers, very punctual and funny, I like their drivers and their vehicles. Thank you!… Read Full Review

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Fb_07's Comment

Written on: 29/07/2014

Did you use the same company? The person I came across was just plain rude

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★★★★★

“Cheap Airport Taxi”

Written on: 28/01/2013 by daviddavid957 (1 review written)

Amazing services, friendly drivers, great vehicles, and above all cheap prices, I am sold for life… Read Full Review

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★★★★★

“London Airport Cars”

Written on: 26/11/2012 by kellystephenson (1 review written)

Been there in London, done that, loved their service!… Read Full Review

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★★★★★

“Cheap Airport Minicab”

Written on: 26/09/2012 by clairadams (1 review written)

Have used lowfareairportcars.co.uk and loved their airport cab service in London Clair Adams, Ireland … Read Full Review

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★★★★★

“London Airport Cars”

Written on: 21/08/2012 by BenHoward (0 reviews written)

Every time I visit London for business or for pleasure, I always hire London airport cars from Lowfareairportcars.co.uk, great service, amazing prices and above all, friendly people driving their vehicles… Read Full Review

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