Do not use this company!

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InterRent - www.interrent.com
★☆☆☆☆
1.1
2.0% of users recommend this
  • Customer Service

  • Value For Money

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fredsmith12345's review of InterRent - www.interrent.com

“Do not use this company!”

★☆☆☆☆

written by fredsmith12345 on 12/07/2014

I booked a car from Liverpool airport, and in an email from Interrent was promised a Peugot 107. When I arrived, I was offered a scruffy Fiat 500, which was far too small, so I had no choice but to ask for an upgrade. I was told there are in fact no Peugot 107s at Liverpool, and the only car available was a Peugot 308, for which I had to pay an extra 10 pounds per day, so it cost me far more than I expected.
The desk was understaffed (one guy serving four companies), and I had to stand in long queues twice to sort out the mess. It took me almost 2 hours to get out of the airport. I have never experienced such inefficient service anywhere in the world. Dreadful.
Later I wrote to the company to complain, but received no response.
Steer clear of this company. You have been warned!

  • June 2014

    Date of hire (month/year)

  • UK Liverpool Airport

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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