written by on 25/10/2014
WE ARRIVED TO BE TOLD THAT ( AUTO RENT ) HAD TRANSFERRED ME TO ANOTHER COMPANY ( DISCOVERY CARS ) WHO I HAD NEVER HEARD OFF.
BASIC PROBLEM WITH ALL OF THIS INDUSTRY IS LACK OF TRUST, THE FEELING YOU WILL BE RIPPED OFF, I REALLY DONT KNOW WHAT THE ANSWER IS REGARDING THE EXCESS, PERHAPS A LIST OF EXAMPLE CHARGES FOR DENTS, SCRATCHES ETC,
THEY GIVE YOU A PREPARED COPY OF EXISTING DAMAGE WHICH YOU THEN HAVE TO CHECK OUT AND GO BACK TO THEM WHEN YOU FIND ADDITIONAL DAMAGE, YOU THEN SHOULD TAKE PHOTOS AS EVIDENCE OF EXISTING DAMAGE, ALL IN ALL ITS NOT A PLEASANT EXPERIENCE, BUT I UNDERSTAND THEY HAVE TO COVER THEMSELVES, ALTHOUGH THE GIRL SAID IT WAS OK, AFTER GOING OVER IT ABOUT SIX TIMES, I STILL FEEL THAT SOME KIND OF CHARGE WILL APPEAR ON MY CREDIT CARD . IF I COULD GET A CAR SOME OTHER WAY I WOULD.
I REALLY DID NOT LIKE THE FEELING OF DISTRUST
As rated by our community of reviewers