Hire Booking Centre Reviews - www.hirebookingcentre.com

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★★★★☆
4.0 / 5
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  • Customer Service

  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Hire Booking Centre has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Motorhome Rental for Latitude Festival”

Written on: 20/07/2016 by Pixies49 (2 reviews written)

Rented a Motorhome to attend the LAtitude Festival in Norfolk. Availability of vehicles was good and I was able to pick up from Just outside London (Romford) which made the process much easier as we were visting my daughter in London first. Condition of vehicle was pretty good, all essentials working properly. Bed was pretty comfy (especially when compared to a tent) and it was priceless to be able to make a cup of tea in the morning rather than traipse off to a shop for one. Mechanically the… Read Full Review

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★★★★★

“Glastonbury via motorhome ”

Written on: 19/07/2016 by GlastoGuy (1 review written)

As soon as we got Glastonbury tickets for my wife and I, I contacted Hire Booking Centre and hired a three berth motorhome, luckily located at a depot only 10 miles from home. The deposit was paid then all subsequent actions (submission of driving licence, final payment etc.) were all competed via the website. On collection the motorhome layout and operating instructions were explained to us (I had already watched overview videos on the website) and we were on our way in about 15 minutes. The… Read Full Review

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★★★★★

“perfect for hiring motorhome”

Written on: 16/07/2016 by davidniv (0 reviews written)

if you are looking to hire a motorhome in scotland, i recommned hirebookingcenter.com. the proccess of registering is slightly slow, however the service from the day before you arrive is perfect. i hired in Edinburgh depot. i had a delay in the flight. they stayed late for me. they sent a taxi with my name on the tag in the airport. perfect explanations before the hire. the motorhome is reasnable conditions with anything we needed. we decided to arrive a half a day early because of family… Read Full Review

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★★★★★

“Great for 1st time motor home hirers!”

Written on: 13/07/2016 by John Kerslake (2 reviews written)

I found hbc online and from start to finish had a wonderful experience. Booking process was thorough and re-assuring. Pick-up from Bristol depot was easy with a great introduction and overview of the features of our vehicle. We took it to Silverstone for the weekend and had a blast - the motor home was well equipped, spotless, easy to drive and everything worked. We hope to use again next year… Read Full Review

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★☆☆☆☆

“WORST HIRE COMPANY EVER”

Written on: 13/07/2016 by DamonGibbons (1 review written)

The worst hire company I have ever experienced. After returning there very poor quality 5 year old motor home which was returned in the same condition as received and signed off as returned with no faults. I've had nothing but trouble trying to get my Deposit back £1280. When I finally received my deposit well over the 28 days stated in there T&C they had taken over £131. out of it with no explanation or or documentation as to why this amount was deducted. I have made loads of phone calls… Read Full Review

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★★★★☆

“easy, efficient process”

Written on: 13/07/2016 by Camerony371 (1 review written)

the booking is all via a website, whereby you send in all details and go through the process. unfortunately a section didn't work properly so I had to ring in. staff were helpful and responsive over the phone. pick up of the van was easy; easy to find location and very efficient and helpful person who showed how the van worked. he was also available over the hire period to ask questions but we didn't need this. overall I was happy with the process… Read Full Review

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★★★★☆

“Great motorhome experience”

Written on: 10/07/2016 by Stuarty1874 (1 review written)

The booking process was straightforward. I was a bit confused by the insurance waiver option, but we decided that to pay another 160 quid to reduce the insurance excess was worth it for peace of mind since we were first time hirers. However, that did mean that the overall cost was pretty much back to the headline rate I was initially quoted, before they had offered me a reduced rate when I booked. They did tell me about the extra charges at booking, so it was clear at the time of booking. That… Read Full Review

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★☆☆☆☆

“SCAM / BAD / BAD /BAD / AVOID AT ALL COST ”

Written on: 06/07/2016 by AmareMcBride (1 review written)

Hired a motor-home from unbeatable hire AKA hire booking centre AKA motor home hire this company changes its name like the weather. Looks like a good deal on-line but they don't show you all the hidden charges until you have paid full hire charge & then it's time to pay your DEPOSIT £1250 which gets taken in full out of your account and held for what they say is 28 working days. they even have the cheek to charge you £30 admin fee for taking your money, that is £1280 in total. Then they hit… Read Full Review

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Damongibbons's Comment

Written on: 14/07/2016

Very true had exactly the same happen to me total rip off company . would steer well clear

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★★★★☆

“Nice and new vans”

Written on: 04/07/2016

Second time I've hired from this company - have had pretty much brand new vans both times which have been exactly what we needed and led to great holidays!… Read Full Review

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Temidims's Comment

Written on: 06/07/2016

Do not use this company total rip off . Loads of hidden fees £1250 deposit which you have to go through hell to get back but never get it back in full
AVOID . AVOID .AVOID

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Temidims's Comment

Written on: 06/07/2016

thanks people need to know the truth about this company

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★☆☆☆☆

“ www.hirebookingcentre.com avoid these SHARKS”

Written on: 01/07/2016 by mickw01 (1 review written)

this company will hold on to deposit for over a month they will add admin fees on top of handling charges they charge you more in fees than the cost of the hire checkin surcharge ??? £15.50 £7.50 admin fee ?? dart charge £2.50 for using the dartford bridge £ 10 admin fee which they add plus .75p payment processing fees they won't let you pay online yourself they have to do it so they can rip you off with admin fees the van we hired was a transit we took it out we nearly 1/2 a tank… Read Full Review

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★★★★★

“Motorhome Hire”

Written on: 30/06/2016 by MarkC1966 (1 review written)

Hired a motorhome for 10 days for Glastonbury, having tried everywhere to hire I approached the hire booking centre, who found me one and talked me through the full proces,the whole experience from start to finish was exceptional, the team at the Edinburgh depot were professional,friendly and very helpful, first time hire but certainly not my last, highly recommended and will be using again, give them a go... The process is conducted on line with step by step confirmations so you know exactly… Read Full Review

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★★★★★

“Excellent friendly service the whole way through”

Written on: 30/06/2016 by Oliverbaron (1 review written)

When I arrived I was shown around the motor home and told how everything worked. Great motor home loved every minute of it. Very clean and comfortable. I would recommend this company to anyone looking to hire a motor home. I will be a returning customer 100%. I even would like to buy one now… Read Full Review

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★★★★★

“Great value and amazing motorhome!”

Written on: 29/06/2016 by RMW50 (1 review written)

I hadn't hired a motorhome before but found the telephone staff at Unbeatable Hire very helpful in locating the size of vehicle I needed and they even extended my hire by a day to suit my travel arrangements without additional charge. The motorhome was only a month old and had only been used once so it was in great condition. The handover and drop off processes were pretty quick. The only thing I would change would be to go for a larger motorhome next time!… Read Full Review

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★★★★★

“Excellent Hire”

Written on: 28/06/2016 by mg04049063 (0 reviews written)

Great personal customer service. Mobile number provided to contact local depot manager who is most familiar with your hire, no call centre troubles. Everything worked fine with the camper van and they had lots of availability even during a busy period. Flexible pickup and drop off hours. Nothing was over complicated in terms of using all the equipment and even as complete beginners it was simple enough. Full basic instructions are included in the hire as a paper copy as well so the odd problems… Read Full Review

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★★★★★

“Motorhome hire”

Written on: 23/06/2016 by Purple_Heather (1 review written)

I have recently returned from my first motorhome holiday in Scotland (19/6/16) to what was the most fantastic experience and great way to tour the country. The motorhome was in excellent condition, I received an in depth handover and it was well equipped with everyday essentials. The party consisted of 3 adults, me, my mum and sister and the layout was just what we asked for, with bunk beds and double above the drivers seat. The beds were extremely comfortable and the caravan club camp sites… Read Full Review

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★★★★☆

“Motorhome holiday experience”

Written on: 17/06/2016 by across0811 (1 review written)

We have just returned from a motorhome holiday on the Scottish West coast and Highlands in a vehicle supplied by Hire Booking Centre. Our party consisted of two adults and our pet dog.. One of the reasons for using this company was they supplied a pet friendly service. To get a minor gripe out of the way it was difficult to reach them on the phone sometimes but when we did our query was solved without fuss. On collection and inspection of the vehicle it was exactly what was required and… Read Full Review

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★★★★★

“First motor home experience was great!”

Written on: 15/06/2016 by AlisonJK (1 review written)

For a tour of Scotland including visiting family in Orkney and travelling with 2 dogs (one only 4 months old) we thought hiring a motor home was a good idea. It certainly was! We chose Hire Booking Centre as their prices were competitive, they accepted dogs in some vehicles, the pick up point in Edinburgh suited our plans and they were flexible in terms of pick up and drop off dates. Their service was very good. Being first timers (and me being a bit of a control freak!) I had loads of… Read Full Review

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★★★★★

“all went very smoothly and everyone was friendly ”

Written on: 11/06/2016 by VBPenza (1 review written)

I rented a motorhome in May 2016 for a week and this was through HireBookingCentre.com which I found via a Facebook link. the only negative was that they were sometimes difficult to get hold of (long queues on the phone) but other than that I thought everything went swimmingly and everyone I spoke was very friendly and helpful. when they made a mistake in not applying a discount that was due they were quick in fixing it and did not argue. the person at the hiring depot was also extremely… Read Full Review

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★★★★★

“Perfect introduction to hiring a mobile home”

Written on: 02/06/2016 by StuHelen73 (1 review written)

We hired a motorhome with Hire Booking Centre via the MotorHolme web site. The booking process was simple, the insurance waiver (if you wanted it) was easy to opt in and out of if required, and the option of vehicles was excellent. We opted for a 2 berth Ford Chausson Flash which was a great vehicle (like driving a Transit Van) and had everything we wanted, double bed, bathroom, shower, cooker, fridge, TV and plenty of storage space. The entire booking process is done via DocuSign and allows… Read Full Review

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★☆☆☆☆

“Bad business practices”

Written on: 31/05/2016 by Jamiedudd (1 review written)

I hired a campervan through a website, and ended up having to deal with HireBooking Centre for all the paperwork. They seem to be the 'backend' admin company for a lot of car/camervan rental fronts. These people are very difficult to deal with, but the worst part is their handling of deposit money. I have to leave a deposit of nearly £1400, Not only that, but they took a 3% surcharge to take the deposit, which is not illegal should be, and apparently will charge a surcharge to return as well… Read Full Review

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Temidims's Response to Jamiedudd's Review

Written on: 06/07/2016

I have had the same problem with hire booking centre i am taking legal action against them

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