Hire Booking Centre Reviews - www.hirebookingcentre.com

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★★★★☆
4.0 / 5
149
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  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Hire Booking Centre has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Motorhome rental - fantastic!”

Written on: 03/11/2016 by Pete2Day (1 review written)

Good quality six-berth motorhome was good value for money - enjoyed a fantastic week around Scotland as a family of four. Motorhome could not have been cleaner, with modern up-to-date features, really comfortable. As a novice we still found this easy to use. Would readily recommend booking again with HBC, we certainly will. All contact has been friendly and straightforward, with helpful staff. Only downside is that reverse parking sensors or similar would have been helpful, otherwise an easy to… Read Full Review

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★★★★☆

“Motorhome hire (6 berth)”

Written on: 31/10/2016 by alastairpcsmith (1 review written)

Hired a motorhome for short family break in New Forrest from HBC. Pick up at Heathrow Depot. Hire was 6 berth motorhome. Hire was at short notice but the booking process was straight forward and efficient. I had to call booking centre for a couple of queries and the staff were very friendly, helpful and resolved the issues efficiently. Vehicle was well maintained and clean on pick-up. Handover and instructions on pick-up was friendly and comprehensive. Only minor issue was the particular model… Read Full Review

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★★★★☆

“Campervan holiday”

Written on: 31/10/2016 by brownie8t5 (1 review written)

had a great holiday in a campervan i rented with Hire Booking centre. was very easy reserve and staff was very helpful. would use them again for my campervan needs. … Read Full Review

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★★★★☆

“Great campers for brilliant holidays ”

Written on: 26/10/2016 by 137Cooke (1 review written)

Have used Hbc twice now and both experiences were faultless, easy booking and great customer service… Read Full Review

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★★★★☆

“Great van”

Written on: 17/10/2016 by Kathvee (1 review written)

Easy to book and lots of details on the website. They made a mistake on a surcharge and I had to phone. The call centre person was quite aggressive but I insisted she gave me the customer services email. Customer services then refunded the charge quite quickly. The van was modern and well kitted out. It was a bit dusty inside and I fed that back to them. Otherwise the van was in great condition. Our first motor home holiday and we would definitely do it again. I would use this company again… Read Full Review

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★★★★★

“easy access, friendly staff, wide choice of vehicles ”

Written on: 13/10/2016

Easy to use website, live chat service available very friendly knowledgeable staff, wide choice of vehicles available Local pick up location with informative staff Competitive prices Everything all included, ie insurance etc … Read Full Review

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★☆☆☆☆

“Many of the people on here who have given negative...”

Written on: 11/10/2016

Many of the people on here who have given negative reviews have already stated what I was going to repeat. This company is absolutely disgusting in every way possible and a nightmare to deal with. The hire process itself was quite simple My hired van had a whole host of faults including sky lights tied down, trim constantly falling off. The television stopped working after 2 days, some idiot had put an air freshener in the fridge which tainted all our food. A slow puncture which was not evident… Read Full Review

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★★★★★

“Excellent value for money”

Written on: 11/10/2016 by Gloverfam (1 review written)

We hired a 7 bearth motor home from here in September picking up from Birmingham. The motorhome was ready on time and extreamly clean. The handover was very smooth and straight forward. Everything needed was on board (excluding bedding and towels!) and was all clean and in good condition. It was great to have the freedom of stopping in a different place every night but with comfort. I would recommend this type of holiday to anybody. Returning of the vehicle was again smooth and easy. A dvd and… Read Full Review

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★★★★★

“Great motorhome family holiday”

Written on: 08/10/2016 by Van176 (1 review written)

Great motorhome, was adequately clean and kitchen was well equipped. We went on a 2 week motorhome holiday starting in Surrey and going through wales, snowdonia, Lake District and up to Inverness, stopping over at Ben Nevis and Loch Ness, the views going through the loch's (A68) is minblowing and just being able to pull off the road, pop the kettle on and enjoy the scenery is the greatest thing ever. We moved onto endinburgh (fringe festival is awesome!) . Throughout our 1460 mile tour The… Read Full Review

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★★★★☆

“Great motor home! ”

Written on: 06/10/2016 by Franklin105 (1 review written)

We collected our motor home from the Hire Booking Centre Clydebank depot near Glasgow. The staff were very friendly and the handover was first class, supported by the video clips we were sent beforehand. All features were fully demonstrated. The motor home had been fully valeted and was equipped with everything we needed. It even included washing up liquid, sponges, toilet rolls, dish towel. Due to traffic, we were slightly late in returning, but the staff were very relaxed. To be honest… Read Full Review

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★★★★☆

“Superb Motorhome Hire”

Written on: 29/09/2016 by JamieMilnes (1 review written)

Really happy with Hire Booking Centre overall. The Motorhome we collected (from the Bristol depot) was due to be a 2012 plate, however our man saw that we'd booked well in advance, so decided to give us the newer 2014 model, which was great. The Motorhome was clean, a few marks and dents, although these had been noted on their registration iPad app. The handover was quick and within 45 mins we were all done, packed and on the road. We opted for the Medium size as we liked the idea of the king… Read Full Review

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★☆☆☆☆

“Absolutely awful”

Written on: 27/09/2016 by Juhead (1 review written)

Hired for Glastonbury, 4 days for my 50th birthday and my sons 17th birthday. The van was filthy, dirty size 11 footprints on the cushions in cupboards to make up beds, main mattress was so disgusting we couldn't use it. Under it was food, dead insects, dirt. It took an hour and a half to clean before we could even pack our stuff, which then was done in a thunderstorm it was so late. The toilet door didn't shut properly, even though locked the kitchen drawers kept flying open during travelling… Read Full Review

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★★★★★

“Best holidays ever with motorhome!”

Written on: 18/09/2016 by 286McKinnon (1 review written)

We hired a fantastic motorhome, really new and with the latest facilities. Driving it was easy and also confortable living for 8 days! The booking process was also easy because of the good attention the employees give. The best was the bedding, so warmy! We will repeat the experience as soon as possible! 100% recomendable!… Read Full Review

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★★★★★

“Motor Home Hire”

Written on: 15/09/2016 by chadwles (1 review written)

This is the second time we have used and hired from them. All the staff are fantastic and make the process of booking simple and the overhaul costs one of the most reasonable I have found. Any extra requests we have made have met and if they were a chargeable extra the charges were kept to a minimum. Both times we have hired the Motorhomes they were ready for us to collect and were in lovely clean condition. They come fully equipped and in perfect working order. They even have the basics in… Read Full Review

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★★★★★

“Great camper, great price, great location to pick up!”

Written on: 01/09/2016 by rossallsop123 (1 review written)

Great camper, great price, great location to pick up! Very nice camper all new and lovely had a good shower and good facilities perfect for our reading weekender!… Read Full Review

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★★★★☆

“Campervan hire”

Written on: 01/09/2016

Hired a 3 berth Flash Chausson 04 camper van through this company. Pick up was from a local depot and very straightforward. The van was clean and in good condition and the handover from the staff very clear. The van took a little getting used to to drive but overall very easy to use and comfortable. The booking system is a little complicated but the live web chat very helpful to guide you through the various stages. I would recommend the company to friends and I am likely to use them again… Read Full Review

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★☆☆☆☆

“A massive cost blowout”

Written on: 23/08/2016 by SteveBishop (1 review written)

I suffered a massive cost blowout when I hired a campervan in England from Unbeatablehire Ltdthrough its subsidiary Hire Booking Centre Ltd. A series of bills blew the cost out from the original price of £488 to £693.55 - an increase of £205.55 - more than 40%. In addition, the company took sums of £1000 and £250 from my credit card as returnable deposits against damage and insurance claims and failed to return my money in reasonable time when I returned my campervan in pristine… Read Full Review

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★★★★★

“Best holiday!”

Written on: 22/08/2016 by Mike8745 (1 review written)

We hired the van from Glasgow and immediately were put at ease about the van. They explained everything very clearly to us and there was a booklet which had heaps of information. The van was a great way to explore Scotland, we had so much fun! It was very well equipped with kitchen utensils etc and plenty of space for storage. We would definitely recommend this company and are already planning our next holiday with them!… Read Full Review

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★★★★★

“Easy to deal with”

Written on: 22/08/2016

I hired a Chausson flash 03 through Motorholme for Glastonbury. The process was straightforward and I found everyone to be helpful at all point. At time of booking there was only a vehicle at the Barnsley depot which would have been a longer journey for us. Luckily Sheena got on the case and managed to find a cancellation a couple of days later and switched our booking to Middlewich which was a huge help. The on line booking was easy enough and the check in and check out was great - the team… Read Full Review

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★★★★★

“Great weeks hire”

Written on: 18/08/2016 by bennylepa (1 review written)

We hired a chausson flash 03 motorhome from these guys last week to take four of us to Boardmasters festival and I can honestly say it was a great experience. You do have to read the terms and conditions carefully to understand what you are taking on, however this should be the case with anything you do, so wasn't a problem to us at all. The motorhome was in great condition and the handover process and instructions for use of the vehicle were very clear. I would definitely use these guys again… Read Full Review

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