Hire Booking Centre Reviews - www.hirebookingcentre.com

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★★★★☆
4.0 / 5
204
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  • Customer Service

  • Value For Money

Summary

Note from Review Centre:

Review Centre understands that Hire Booking Centre has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Motorhome Hire”

Written on: 16/10/2017 by LDJames (2 reviews written)

This is the third time we have hired motorhomes from this company. All the staff are really knowledgeable regarding your needs. The online booking system that guides you through the hire is excellent and keeps you up to date throughout the lead up to your hire. All the motorhomes we have had have either been medium or large size and have all been in excellent condition (don't get me wrong there is the odd scuff or two), but when collecting the staff ensure they go round it with you and you both… Read Full Review

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★★★★☆

“Great Scottish Motorhome Holiday”

Written on: 13/10/2017 by GlennPayne (1 review written)

We booked very easily via the webchat, the booking was dealt with quite efficiently, the price was the best around also. Very good instructions and guidance around the 2 year old clean Chausson 2 berth Motorhome, it was very easy to drive, although a little wide on the small Scottish roads once out of the city of Glasgow. We felt it needed an oven to assist with our meal planning, with some workspace also which we found very limiting. The permanent end bed was surprisingly comfy and not as… Read Full Review

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★★★★☆

“Good value good service ”

Written on: 04/10/2017 by Jheppell (1 review written)

Hired a very nice motor home from Southampton depot staff at collection were very informative and explained everything that we needed to know walked around van and documented any previous issues or damage very comfortable to drive and nice and clean inside good size bed as I’m 6ft 3 it was nice to be able to stretch out and not be cramped returned as required with empty toilet and grey water tank clean inside so no issues staff on return were just as helpful just waiting for our deposit to be… Read Full Review

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★★★★★

“Will definitely use again, a pleasure to deal with”

Written on: 28/09/2017

We hired our campervan from the Glasgow depot and I can honestly say I won't look at another company when I hire again From the brilliant online booking system that takes you through each step so easily to when you pick up your campervan to begin your hire The staff were brilliant, the handover was perfect and they put your mind at ease if it's your first time driving a campervan. Theirs a lot to take in at first but there's a handy guide that you can use if you get stuck, they've thought of… Read Full Review

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★★★★☆

“Motorhome hire”

Written on: 15/09/2017 by DavidHopper (1 review written)

Excellent value for money. Hired motorhome from Bourne depot staff there were very helpful and friendly and quality of motorhome was excellent. Length of time to return deposit was only negative or would have got 5 stars… Read Full Review

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★★★★★

“Great Motorhome”

Written on: 07/09/2017 by Graham20 (1 review written)

Hire a motorhome from the Coxhoe depot for a week and couldn't fault it. Staff at the depot were excellent and the Motorhome itself was 1st class. We will definitely be using them again next year… Read Full Review

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★★★★☆

“Great Staff and experience ”

Written on: 06/09/2017 by 447Fisher (1 review written)

Staff at the depot are fantastic. Very helpful and easy to work with and very knowledgeable. This is my second hire and I'm sure I'll be back. Great work to the person I dealt with and the team… Read Full Review

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★★★★☆

“Depot Staff Great”

Written on: 05/09/2017 by 7411124 (1 review written)

Very pleasant staff at depot. build quality not the best on interior. drove well. enjoyed trip. awaiting deposit but only finished trip a few days ago… Read Full Review

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★☆☆☆☆

“avoid like the plague”

Written on: 28/08/2017 by scottpissedoff (1 review written)

Hi. I've just experienced the same nightmare as others have described concerning unbeatable hire limited and their fraudulent charges imposed after returning my hired motor home to their Brentwood Hire Center. I've written off to watchdog for them to investigate this outfit and VISA to raise a S75 complaint, after I was ensured through a thorough walk around on its return with the site manager that the vehicle was OK and no damage/issues had arisen, bearing in mind that i only live 2 miles… Read Full Review

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★★★★★

“National Motorhomes - excellent all round experience”

Written on: 26/08/2017 by JoFromBrussels (1 review written)

We hired a Chausson Flash 03 for 2 and a half weeks from National Motorhomes, picked up at the Glasgow depot. The vehicle itself was fine, the right size for our family of four and included everything it should have. A bin somewhere and a doormat would improve the van itself, but minor niggles and not something the hire company can change anyway :-) The hire experience was all round great so we would definitely recommend the company. This was our first time using/renting a motorhome, and first… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!!! Basil faulty motor home and deposit issues”

Written on: 23/08/2017 by bdMacKenzie419 (1 review written)

MY REVIEW IS BASED ON THE SHOCKING SERVICE ALL ROUND AND TRADING STANDARDS WILL BE INVOLVED! 1. Trying to get hold of where we originally booked (motorholme ltd) to then get correspondence from the booking hire centre was a nightmare!! No one calls you back! 2. Once paid your balance you get asked to pay more surcharges for this thst and the other which we did nearly £150 worth!!! 3. Collected vehicle to be given a old battered motor home which when we got to our destination leaked from… Read Full Review

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Scottpissedoff's Comment

Written on: 28/08/2017

Hi.
I've just experienced the same nightmare as you have described and written off to watchdog for them to investigate this cowboy outfit. I to after ensuring that the vehicle was OK on its return, have been striped up just over £150 for not cleaning out the toiler cassette plus costs.
I too had a 2014 bone shaker that looked like it belonged in a museum with what sounds like the same water leak from underneath.
I'm also taking this up with VISA as i paid my £1250 excess/insurance deposit through them and that the company forged what looks nothing like my signature on the post hire sheet and also couldn't even spell my name.

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★★★★☆

“EVERYTHING UNDER CONTROL”

Written on: 23/08/2017 by Jaumecc (1 review written)

Without problems and with precision. All under agreed conditions… Read Full Review

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★★★★☆

“good but no so easy to book on line”

Written on: 16/08/2017 by zencolajudee (1 review written)

Good, but not so easy to book on line The re is a lot of step before be sure that the motorhome is really booked All is ok after these steps have been completed … Read Full Review

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★☆☆☆☆

“DEPOSIT NIGHTMARE”

Written on: 16/08/2017 by 130Boyd (1 review written)

This company is very clever in the way its runs its business, firstly its terms state you have to request your refundable deposit back, which should be an automatic thing. Secondly they deduct charges from your refundable deposit of which relate to damage not caused by you and then add vat and administration charges on which isn't state within the contract. Thirdly, once they have agreed to pay you back your deposit after any deductions you then end up waiting for at least another 30 days… Read Full Review

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★☆☆☆☆

“Sharp practice and a van that broke down!”

Written on: 15/08/2017 by honest-lawyer (1 review written)

So the reviews on google are more accurate, average 1 star only because no stars are not an option. We picked our van up from the Cambridge depot. It broke down 20 minutes later. We were left by the company on the A11 dual carriageway for 21/2 hours, even though we were only 20 minutes from the depot. We were then transported in a filthy low loader and dropped on the roadside near our destination at midnight. In the morning we had to call constantly until the company despatched a replacement… Read Full Review

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★★★★☆

“North Coast 500 in a Motor Home!”

Written on: 13/08/2017 by Sariahq287 (1 review written)

This was our first time hiring a motor home and it was an experience we won't forget! For a family of 5 plus dog, we opted to hire as we had had an awful experience with midges in Scotland when camping... we still saw a few, but we were not eaten alive! The hire was easy, with clear step by step guidance, and getting documents verified without having to post them off was a breeze. The campsites we used were great; hooking up to power and using gas was simple. Plenty of bacon sandwiches were… Read Full Review

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★★★★★

“Pleasantly suprised”

Written on: 08/08/2017 by samscherdel (1 review written)

After researching and hearing a few horror stories i can confirm our experience with the HBC was pain free, and relatively straight forward. We hired for Glastonbury, picked up from the friendly Barnsley depot. Van was very modern and lovely inside, clear explanations from the depot. returned slightly late due to traffic however was not penalised for this. Deposit was refunded on the day promised (although did have to call to process). Completely satisfied and would have no hesitation using the… Read Full Review

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★★★★★

“caravan at Edinbourg”

Written on: 28/07/2017 by nmagna (1 review written)

I booked a caravan for Edinbourgh-Scotland for a week in July 2017. Although my English was not so fluent the staff was very helpful and helpful to provide all the explanations. Everything went well. The documentation was also clear. Also the caravan deposit staff was very kind. The caravan was very beautiful and complete of everything. I recommend this site… Read Full Review

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★★★★★

“Excellent vehicle and service”

Written on: 28/07/2017 by amg37 (1 review written)

Hired a motorohome in June for travel around Scotland. Excellent service, convenient pickup… Read Full Review

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★★★★★

“An Amazing Experience!!!”

Written on: 27/07/2017

We went on our first camping trip and hiring a motor home from HireBookingCentre was the best thing I ever did. The motor home was immaculate and in a very good condition. Traveled around 1200 miles and had no issues what so ever with it. Very comfortable and cosy inside and enjoyed every minutes of our journey. The staff who handed over the motor home were very friendly and explained everything about the van in detail. I will definitely recommend this to my friends… Read Full Review

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