Hire Booking Centre Reviews - www.hirebookingcentre.com

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★★★★☆
4.0 / 5
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Summary

Note from Review Centre:

Review Centre understands that Hire Booking Centre has requested positive reviews in exchange for a £30 Amazon Gift Vouchers. As an independent and unbiased consumer review site soliciting of positive reviews goes against everything we are striving for, and so we feel it only right to share this information. 

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Latest Reviews

★★★★★

“Very easy and enjoyable holiday.”

Written on: 08/05/2017 by Verycomfy (1 review written)

After many years of wondering if a motorhome holiday would be enjoyable, we noticed a Wowcher deal with this company for a week motorhome hire and decided to take the plunge. Never having hired one of these before we found that most of the paperwork could be completed easily online with any queries dealt with by webchat or phone. We declined the full insurance as it was an expensive £20 extra per day, instead choosing an independent insurer (Questor) for £63.89 for the week. The motorhome… Read Full Review

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★★★★☆

“Hiring a motorhome in Glasgow”

Written on: 05/05/2017 by vkPearson108 (1 review written)

We hired a motorhome for more than four adults via Internet. The communication with the booking centre was easy and we could hire the motorhome quickly. When picking up at the station in Glasgow was very uncomplicated and easy. All functions of the motorhome were explained good, a video we could watch before picking up helped us to understand. The motorhome was very clean and new and all the things we needed were included. We had the vehicle one complete week and drove round about 600 miles… Read Full Review

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★★★★★

“Try before you buy”

Written on: 02/05/2017 by Rabmc12 (0 reviews written)

I found this company on Groupon and as I'm considering buying a motorhome although we have no previous experience we thought this was the best way to try it out the vehicle Ke we were gin was spotless and the perfect size for our needs. Everything is explained during a handover and any questions are answered fully. The return is just as simple. I here's a six berth for 4 adults for 7 nights and up to 3 drivers are included in the overall price. All the paperwork is completed online and it… Read Full Review

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★★★★★

“Motorhome hire from Glasgow for a family holiday”

Written on: 26/04/2017 by LightAlban17 (1 review written)

Booked the motorhome in Cambridge from a very helpful team, and did all the admin though a very efficient automated email system. At all times everyone in the team was extremely kind and helpful if I needed assistance. Picked up the motorhome from fantastic staff at Glasgow. Again very kind and helpful. Motorhome was new and in very good condition, and perfectly equipped. Was shown how it all worked, with numbers to phone if we were in trouble. My family loved the holiday. It was easy to… Read Full Review

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★★★★☆

“Motorhome hire Cambridge”

Written on: 15/04/2017 by lcfleming (1 review written)

I had a 3 day hire from Cambridge. I was able to pick up early to get the most out of the bookING. The motorhome was a 15 plate, in great condition with loads of great features. The handover was really thorough, explaining how everything worked as I had never done this before. The staff were all very helpful. The booking process was very simple, all over the Internet. Would recommend to anyone… Read Full Review

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★★★★★

“Motorhome hire Bristol”

Written on: 07/04/2017 by customer2017 (1 review written)

Fantastic experience during our mini holiday (4 day trip to South Wales). We are a couple and we hired small motorhome for a first time. We were worried a bit about comfort but we found the motorhome clean, very well organized so we had a space for everything. It was well eguiped. There were all necessary things for a nice holiday (fridge, sink, little kitchenete with cutleries, pots and pans, cooker, TV, double bed, toilet, shower, table, storage space, water, gas bottle, heating etc.)… Read Full Review

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★★★★☆

“Very good experience for a first motorhome hire”

Written on: 07/04/2017 by jay-c10 (1 review written)

We hired a Chausson 4 berth motorhome and picked it up at Manchester depot. It had everything you could need - fridge, electric hookup, pumped heating(from the diesel engine compartment,available when the engine itself is not running), leisure battery, electric hook up facilities, gas bottle, bike rack, hob, small grill(not an oven though), fixed double bed, swivel front seats, toilet and shower, all utensils, garage, TV, DVD. All this made our trip to the Lake District very successful. We… Read Full Review

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★★★★★

“National Motorhomes Bristol”

Written on: 02/04/2017 by Windley (1 review written)

Just hired a 2/3 berth motorhome from the Bristol depot which was great. Motorhome was very clean with everything you needed. The man we met at the depot was very helpful explaining how everything worked. Great way to get away and explore areas. Would definitely recommend National Motorhomes to anyone… Read Full Review

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★★★★☆

“Motorhome hire Southampton”

Written on: 29/03/2017 by SotonRob (1 review written)

I hired a motorhome from hire booking centre and not only was I blessed with good weather, but also with excellent assistance from the company's representative when I picked up the van. It was clean, better than expected for the price and lacked only some teabags for the perfect getaway. If only they had more faith in themselves when it came to getting positive reviews… Read Full Review

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★★★★★

“Short but sweet”

Written on: 28/03/2017 by DerkNJan (1 review written)

Just returned from hiring a Chausson 514 from the glasgow depot, dealt with professionally and expertly by the person I dealt with. The van was clean, relatively unused and suited us perfectly for three days - two nights wild and one night on a campsite in balloch. the van drove really well, better than previous models hired elsewhere, it was warm, comfortable, had plenty of storage, fridge space etc. we cooked in it twice, ate out once, it really suited us down to the ground. ideal size of… Read Full Review

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★★★★★

“Motorhome Hire from Bristol Depot”

Written on: 14/03/2017 by hackers1955 (1 review written)

We wanted to try out a motorhome holiday to see whether we would like it and the experience we had with Hire Booking Centre and National Motorhomes was outstanding. The online portal made it very easy to step through and ensure that all the necessary information was collected and the vehicle that we booked from the Bristol Depot was exactly what we required. The staff at Bristol explained everything throughly to us so that we felt comfortable using all the vehicle facilities. Even if we didn't… Read Full Review

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★★★★☆

“first time touring holiday”

Written on: 25/02/2017 by andrewcollard (1 review written)

i received an email from hbc advertising a good offer the rental over half term , so as i have never toured in a camper before i thought i would try it out , so we booked it and myself and my 7 yr old son went a tour of the west country , extra charges were the insurance waiver and a £250 deposit , be prepared for this !!! there was a very comprehensive handover from the person I dealt with at the oxford depot concentrating on the damage and scratches on the van and a quick guide how to use… Read Full Review

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★★★★★

“Luxury 4 day break ”

Written on: 16/02/2017 by HapppyTony (1 review written)

Booking process was simple and communication throughout was excellent Thank you to the person I dealt with . It is nice to talk to someone while booking and they let us change our booking. We were met on time by the man in Southampton, the collection point. Our van was ready on arrival, and every element of the van was carefully explained to us. Given that this was our first time in a motor home we had no issues operating the van. The 2 berth we had, was 'well-loved' very clean and everything… Read Full Review

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★★★★★

“Easy to book and professional ”

Written on: 08/01/2017 by Alicecummings (1 review written)

We called the friendly staff who gave us a great price, better than online. Once booked we were kept informed throughout the stages of completion. When I had a question they were quick to respond and helpful. Vehicle was satisfactory and as expected. I like the fact that although online you could also call and speak to someone. Would book again… Read Full Review

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★☆☆☆☆

“You will have to fight to get your deposit back!!”

Written on: 03/12/2016 by R18di (1 review written)

Had a great holiday and service was great. returned van in perfect condition. However have had had nothing but hassle trying to get deposit back. Still not returned after 7 weeks!! Every time I contact them, if you can get hold off them, get fobbed of with excuses. Only use this company if you are happy to never see £1250 again… Read Full Review

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Scottish_Craig's Response to R18di's Review

Written on: 05/12/2016

Couldn't agree more! I handed back my motorhome on the 11th of October in exactly the same condition as I got it, if not cleaner! Still not had my deposit back. Every email, phone call and online chat is either ignored or told they are experiencing a "technical glitch". It's completely criminal what they are doing to people. We pay the deposit in good faith and we certainly do not receive that back! Do not use this company !!

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Panenka900's reply to Scottish_Craig's Comment

Written on: 08/12/2016

Same here! Handed camper back on 19th October. Still on deposit returned. Absolute criminals. I have tried to report to trading standards. You have to go through citizens advice bureau who will only pass it on if a number of complaints are received so please call them. Looking at Google reviews this has happened to many people. Don't let them get away with it.

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Aussielinda's reply to Scottish_Craig's Comment

Written on: 11/12/2016

Still waiting for my £1250 after 9 weeks !!!

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Kkss's reply to Scottish_Craig's Comment

Written on: 01/02/2017

I am in the same position. I handed the van back in perfect condition on 1st October 2016. I am still trying to get my deposit returned. It has completely spoilt my lovely holiday. Have you had any luck yet?

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Aussielinda's Response to R18di's Review

Written on: 11/12/2016

I returned my hire on 9 th October and still waiting for my $1250 . As I am in Australia it is hard to get any response. Surely with all the complaints some consumer action should be possible !!!

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★★★★★

“Motorhome rental - fantastic!”

Written on: 03/11/2016 by Pete2Day (1 review written)

Good quality six-berth motorhome was good value for money - enjoyed a fantastic week around Scotland as a family of four. Motorhome could not have been cleaner, with modern up-to-date features, really comfortable. As a novice we still found this easy to use. Would readily recommend booking again with HBC, we certainly will. All contact has been friendly and straightforward, with helpful staff. Only downside is that reverse parking sensors or similar would have been helpful, otherwise an easy to… Read Full Review

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★★★★☆

“Motorhome hire (6 berth)”

Written on: 31/10/2016 by alastairpcsmith (1 review written)

Hired a motorhome for short family break in New Forrest from HBC. Pick up at Heathrow Depot. Hire was 6 berth motorhome. Hire was at short notice but the booking process was straight forward and efficient. I had to call booking centre for a couple of queries and the staff were very friendly, helpful and resolved the issues efficiently. Vehicle was well maintained and clean on pick-up. Handover and instructions on pick-up was friendly and comprehensive. Only minor issue was the particular model… Read Full Review

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★★★★☆

“Campervan holiday”

Written on: 31/10/2016 by brownie8t5 (1 review written)

had a great holiday in a campervan i rented with Hire Booking centre. was very easy reserve and staff was very helpful. would use them again for my campervan needs. … Read Full Review

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★★★★☆

“Great campers for brilliant holidays ”

Written on: 26/10/2016 by 137Cooke (1 review written)

Have used Hbc twice now and both experiences were faultless, easy booking and great customer service… Read Full Review

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★★★★☆

“Great van”

Written on: 17/10/2016 by Kathvee (1 review written)

Easy to book and lots of details on the website. They made a mistake on a surcharge and I had to phone. The call centre person was quite aggressive but I insisted she gave me the customer services email. Customer services then refunded the charge quite quickly. The van was modern and well kitted out. It was a bit dusty inside and I fed that back to them. Otherwise the van was in great condition. Our first motor home holiday and we would definitely do it again. I would use this company again… Read Full Review

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