written by Nolan312 on 21/02/2016
I am asking for the Hertz refund. From the first day I called the customer service (Feb. 1) and they gave me the other phone number about the billing information. I have already called another 5 times about my refund. Hertz delayed, delayed and delayed again. Telling me need 7 business days,and then another 7-10 days. And today ( Feb. 18), need another 7-10 days. That's very ridiculous. I don't think Hertz even worth my only one star rating.Very bad experience.
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