Written on: 07/05/2012
1) when you make reservation - they give you price a little cheaper than other rental companies but then... OOPS big surprise, when you return your car - your bill is much higher than quote, they forgot to quote you taxes....
no other rental companies do that
2) second OOPS surprise: Hertz pay comission to their employees from any "damages" they find on your car so they try hard... you will pay "standard extra" $100EU for ... McDonald's sandwich smell in a car if they cant find anything else, tiny fingernail scratch on paint will count as few hundreds of EU in "damages"
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Written by mxtmario
" Terrible Customer Service " Read More
" Unprofessional " Read More