Green Motion - Liverpool Airport Reviews - www.greenmotion.co.uk

★★★★★
4.7 / 5
31
90% of users recommend this
  • Customer Service

  • Value For Money

Media Gallery for Green Motion - Liverpool Airport - www.greenmotion.co.uk

Green Motion - Liverpool Airport - www.greenmotion.co.uk
Green Motion - Liverpool Airport - www.greenmotion.co.uk

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Latest Reviews

★★★☆☆

“Could do better”

Written on: 20/06/2015

Car was good clean tidy new registration and as requested. Not so good no information on interior workings of car had to find out myself gradually. Waited 20-30 minutes for pick up at airport in the cold. Another 20-30 minutes doing paperwork plus guy checking car for various scratches that were not significant to a past customer (Small dents deep scratches or other accidental damage I can understand) this pre-check was just silly, tiny little marks that were probably caused by stone… Read Full Review

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★★★★★

“the best bet”

Written on: 24/05/2015 by kerryburke (1 review written)

have just returned my vehicle to liverpool airport branch of green motion,first class from start to finish,booked a hyundi i30 or similar and was given a upgrade to a outlander hybrid,fabulous car,no hard sell at pick up just the usual excess insurance offered ,i have a annual policy that was the end of the hard sell, the person I dealt with went over the features of the car with me so i was able to drive off with the essential knowledge ,this was a pleasnt change from most car rentals who hand… Read Full Review

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★★★★★

“Just so easy”

Written on: 05/05/2015 by stevemail (1 review written)

friendly, courteous and helpful staff. Cars are changed 6 monthly , the budget car I hired was of good spec with AC. Very reasonably priced car hire with a speedy collection from the airport. Excellent!… Read Full Review

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★☆☆☆☆

“Terrible company!!!! Don't ever use them ..”

Written on: 04/05/2015 by Cocochanel1 (1 review written)

Hired a car from green motion in April 2015, before taking the car the employee did an extremely detailed inspection of the car, marked off one small mark and said that there was probably a few other tiny marks but that they were negligible. On return of the car next day a different employee did another very detailed search of the car and noticed two tiny marks that were not not noticeable at a standing distance, he said not to worry I wouldn't be charged and was about to drop me back to the… Read Full Review

Gmteam's Response to Cocochanel1's Review

Written on: 31/05/2015

It unfortunate when we have to charge for damage. We try to be as transparent as possible allowing the customers to see our damage charge sheet before even taking the car. (no other company that we know of does this) There was no hidden costs and the customer was dealt with in a cautious and kind manor throughout their experience. However the car was damaged and action was taken to make sure we had our repair costs covered.

Green Motion Liverpool

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Alcalali's reply to Gmteam's Comment

Written on: 29/06/2015

You don't show a charge sheet. You ripped of my wife and I also in the same manner. Stop trying to hide behind lies.

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Alcalali's Response to Cocochanel1's Review

Written on: 26/06/2015

We used this company recently and were similarly ripped off to the tune of £522 for a tiny scratch on the alloy wheel which we know we had not caused.. They also altered our pre authorisation deposit amount from £250 without our knowledge. We only found out that they were claiming the £522 when the fraud department of our credit card company rang to ask us if the payment was correct. Luckily the credit card company, on listening to the facts have returned our money. It would appear (according to our credit card company) that the way they managed to increase the pre-authorisation deposit amount without our knowledge! DO NOT USE THIS COMPANY

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★★★★★

“Another great rental”

Written on: 29/11/2014 by TyresePadilla1972 (1 review written)

Having used this small rental company a few times now I thought it would be only be fair to write a few words to help them on their way. A first I was a little unsure with off airport location, but it is a simple phone call when you land to arrange collection and a short drive. The staff are helpful and welcoming and the cars are reasonably priced, clean and new. What else could you want? I would strongly recommend this service to anyone that is looking for a rental in the Liverpool area!… Read Full Review

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★★★☆☆

“Not a happy customer”

Written on: 26/11/2014 by 102Fox (1 review written)

Before my arrival at Liverpool airport, I thought this company were great; they had text me with the arrangements and what I needed to do. Seemed very organised. However, once I got there, they did not seem as organised. I rang, they said they'd be there shortly to collect me in my hire car. 5 minutes later, they rang to say someone else on my flight needed collected so it would be a different vehicle I would be collected in. I thought they would have some form of system running and would be… Read Full Review

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★★★★★

“Liverpool green motion is the best”

Written on: 18/10/2014 by zc2014 (1 review written)

I went to Liverpool for 4days holiday. I rented a vw golf from green motion. Peter the staff of the green motion was so helpful and friendly. He came over to picked us up at the airport and it only took 5 mins to get the paper works sorted. We had a 2014 vw golf which is very nice to drive. We returned the car at the end of the holiday. It only took peter about 2 mins to check over the car. Then he gave us a lift back to the airport for free. I am really impressed by the professionalism and… Read Full Review

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★★★★★

“Excellent value and customer service”

Written on: 03/08/2014 by Angelo9 (1 review written)

Great cheap car hire, brand new car with hardly any miles on it, very friendly and helpful staff who go out of their way to accommodate your requirements. Would definitely use again. Good fuel policy to bring back the same as have been ripped off before by other companies. Well done Green motion… Read Full Review

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★★★★★

“definatly would recomend”

Written on: 28/07/2014 by lilysgrandad (1 review written)

due to a problem with my car and being let down by another car hire company i managed to get a car from green motion at short notice at crowne plaza in liverpool,the two lads on the desk could not have been more helpful, they were kind, couteous, very friendly and extremly helpful getting me a car at such short notice and a great car as well,and on return one of the same lads and a young girl on the desk, car was checked over and everythong was done in minutes, no hanging around excellant… Read Full Review

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★★★★★

“A fantastic hire experience.”

Written on: 20/07/2014 by Serenity78 (1 review written)

This is a new set up operating from Crowne Plaza. So simple no hidden extra costs. Vehicle immaculate. An absolute pleasure to do business with. Staff only too happy to help & very accommodating & pleasant. Would highly recommend this company & should we need to hire a vehicle again we will be definitely be using this company.Even the price was good. After price comparison, we rented a 9 seater MPV(with 52 miles on the clock, no pressure!) for £12 more than a Zafira would have cost us. We… Read Full Review

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★★★★★

“No hassle and kind”

Written on: 18/07/2014 by Bryceb268 (1 review written)

I have been renting their cars for my last visits to Liverpool. They pick you up from the airport and their car selection is very nice. Much cheaper than any of the regular rental companies for that same type of car. They are also kind and clear with all their terms… Read Full Review

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★★★★★

“Liverpool Greenmotion @ John Lennon Airport”

Written on: 24/06/2014 by Jakobj243 (1 review written)

Picked up by Greenmotion representative five minutes after making contact. Taken to nearby Hotel to complete the reservation. Quick process, friendly and helpful staff. Superb vehicle, six weeks old and for a great price. All in all a good experience for us. Would certainly recommend… Read Full Review

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★★★★★

“Great place to hire a car”

Written on: 24/06/2014 by Miley880 (1 review written)

Hired a car last week 12 June the car was a Vauxhall insignia estate in red very nice car to drive staff where very helpfull they checked car over with myself and pointed out stuff I missed which was very good .i had read a few reviews and to be honest was unsure to go a head whit hiring a car from them but all my fears went away after the fantastic service I was given in picking up the car and when I dropped it off .would I use this firm again yes I will… Read Full Review

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★★★★★

“Great customer experience”

Written on: 17/06/2014 by Customer.feedback (1 review written)

I rented a car with greenmotion Liverpool for the first time recently as we were visting family and were in need of a car. Travelling from the Isle of Man, can somtimes be difficult to predict what time the flight will land so as to provide the car rental company with an accurate time. This particular time, everything was ahead of schedule and we arrived 45 minutes early for collection. We rang greenmotion who immediaely sent a car for us. The car arrived within 10 minutes and took us back to… Read Full Review

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★★★★☆

“Can't fault the car or the service”

Written on: 09/06/2014 by LobScouse (1 review written)

I used Green Motion for the first time on 25 May 2014 from Liverpool Airport pick-up point. It was a dream. Booking on line was easy and I had a text from Green Motion with a reminder and contact number if needed. I made my own way to the comfortable and friendly reception in the Hotel (I could have been picked up from the airport but I live locally). The car was clean, comfortable and very fuel efficient. It was just as smooth a process when I dropped the car off. I intend to use hire cars on… Read Full Review

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★★★★★

“FANTASTIC SERVICE AND VALUE”

Written on: 02/06/2014 by Emzylou79 (1 review written)

We hired a car on 18th June for 8 days for our trip to Cornwall as we needed a bigger car. Could not fault the service we had excellant! When we went to pick the car up the gentleman was very attentive and went through everything with us in great detail and we felt confident leaving knowing what to do in an accident etc. The car itself was fantastic we had an estate, it was brand new and ver clean and comfy. Had the added benifit of built in sat nav ehich came in very usefull! Would use again… Read Full Review

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★★★★★

“The best way to move!”

Written on: 17/05/2014 by Erickson161 (1 review written)

I'm from Spain. I rent a car to move in Chester. The service was incredible. The car worked very well and the staff was very kind. I'm very happy with this company and I thoroughly recommend it. I was in a hurry to return to Chester and they helped me and my parents… Read Full Review

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★★★★★

“Green Motion Liverpool are ace - highly recommended!”

Written on: 08/05/2014 by Yorkie_72 (1 review written)

We booked our car hire through Holiday Autos and got an incredible deal with Green Motion. I checked out online reviews, which were pretty awful and scared the life out of me BUT then I noticed that they were all over the world rather than Liverpool. Green Motion Liverpool are a different kettle of fish entirely! They might share a name and brand with some less reputable offices but they really are a fantastic bunch to deal with. From giving me a lift back home to collect some ID paperwork… Read Full Review

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★★★★★

“Impeccable service and great vehicles”

Written on: 06/05/2014 by cd_townsend (1 review written)

We needed two large people carriers for a group trip in the area and green-motion came up trumps with two very smart Mercedes Vito's. The collection was fast and efficient, the vans were perfect for the job and handover was seamless. Thank you green-motion we will be back again soon… Read Full Review

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★★★★★

“Well done Green Motion”

Written on: 29/04/2014 by McDaniel241 (1 review written)

I needed a car ASAP as my car had broken down and I was due to go to a job interview the next day. I was starting to panick as it was quite late in the evening and most of the BIG car rental places seemed to be closed, I stumbled upon Green Motion Liverpool, they were the only place that had a car available at such short notice, they even collected me from my home address!! I was collected by a pleasent young gentleman who explained everything to me in plain english which was nice. The price… Read Full Review

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