Green Motion - Bristol Airport Reviews

★★★★☆
4.1 / 5
35
83% of users recommend this
  • Customer Service

  • Value For Money

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Media Gallery for Green Motion - Bristol Airport

Green Motion - Bristol Airport

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Latest Reviews

★★★★★

“Always had excellent service”

Written on: 25/06/2015 by Duo802 (1 review written)

I've rented several times from your Bristol airport office, and have always had excellent service. Transport from and to the airport has always been prompt and staff have been friendly and helpful at all times. Cars have been good. No problems whatsoever and really good value for money… Read Full Review

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★★★★★

“First Class”

Written on: 23/06/2015 by Fauldswoodflier (1 review written)

Hired a small car from Bristol Airport Mon-Fri 15-19th June Prompt pick up, speedy turnaround and polite service, on my way in no time Car was small, PUG 108, but had Blue tooth and top notch radio much cheaper than the standard Airport hire Co's Absolutely no complaints I'll be back … Read Full Review

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★☆☆☆☆

“Warning”

Written on: 21/05/2015

In the past five years I have rented vehicles 30+ times but my last rental with GreenMotion Bristol is the first occasion I have felt I have been duped. I was tempted away from the companies I usually use by GreenMotion's cheap prices. I was a bit put off by the fact that they are outside the airport but decided that the 'two minutes away from the terminal' was worth it for the rental savings. In the event the two minutes turned out to be a twenty five minute wait in the wind and rain before… Read Full Review

Dexmac's Comment

Written on: 21/05/2015

Just to be clear. You checked the wheels carefully but when picking up but "missed it"..... sounds more likely you just didn't want to pay for the damage - nobody does, however if damage was not charged for they would very quickly be out of business. All GM cars are leased and at the end of the lease the suppliers come and check the cars and charge the location for ANY damage to their car. If you think GM are strict you should take into account the suppliers have no "wear and tear" policy - despite the cars been leased for a year!

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John2712's Comment

Written on: 21/05/2015

To be clear. I checked the wheels before returning the vehicle, not picking up, but missed it because the damage was so small. I have excess insurance so am not bothered about paying for the cost. It was the combination of shoddy, ungracious service, no explanation as to why I was being asked for extra payment and the surly manner in which I was dealt with when I asked to be shown the damage that urged me to warn others. That and what I consider to be an excessive payment demand for the level of damage.
If you want to see red, go with Greenmotion.

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★★★★☆

“Greenmotion Car Hire”

Written on: 29/04/2015 by Blackbirdiom (1 review written)

Picked up hire car from bristol airport, as was visting friends & family over the weekend. Would prefer if a map was available to guide me to the pick up point as found it a bit difficult ringing the branch and getting instructions. Was given the option of a upgrade and explained the various insurance cover available. The staff member then gave me a overview of the various controls on the car, instead of being handed the keys and working it out yourself, that I have had from other car hire… Read Full Review

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★★★★★

“A Different Attitude”

Written on: 22/04/2015 by Franceslee (1 review written)

I enjoyed the fact that they did not try and upgrade me to a different car, or try and sell me and scare me into buying their insurance policies. They were just efficient and relaxed and I will use them again… Read Full Review

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★★★★★

“Easy, hassle free - as it should be.”

Written on: 29/01/2015 by Algaidas (1 review written)

Used Green Motion many times before and as usual everything was easy and smoothly carried out. We only wanted a small car for me and the wife, and we were not disapointed. We had a Peugeot 108 which was immaculately presented and met our requirements exactly. The transfer was fast and easy adding to our overall satisfaction. As expats with family living in Bristol, we are frequent visitors to the area and we now go straight to the Green Motion web site as it's always cheaper and less… Read Full Review

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★★★★★

“Excellent Service Good Value”

Written on: 14/12/2014 by grisfeather (1 review written)

The service I received was both highly professional with excellent service. I was offered an upgrade at a very reasonable price which I accepted. In future they will be my Rental Company of choice… Read Full Review

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★★★★★

“Expect the Best”

Written on: 13/12/2014 by uuHayden189 (1 review written)

Having tried many other Car Hire companies over my years in business, I was under the impression that they were all average. Many had let me down in the past and when I saw an advert for Green Motion I expected them to be the same, with double booking, poor customer service, second rate cars and hidden extras. Imagine my surprise when I found that Green Motion surpassed all my expectations by being far superior than any other company I had dealt with. Not only are the staff friendly and… Read Full Review

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★★★★★

“I was very impressed with the staff and the quality of...”

Written on: 06/12/2014 by magpie56 (1 review written)

I was very impressed with the staff and the quality of the car we hired we had the extra insurance and paid for gps at a very reasonable prices, we are back next year and will be booking with green motion… Read Full Review

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★★★★★

“Top Notch Rental”

Written on: 04/12/2014 by cabage (1 review written)

Staff very friendly and efficient. Model ordered not available so upgraded at least two levels at no extra cost. Was not even charged the full excess after a minor knock. Just a small fraction. Would use them again anytime… Read Full Review

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★☆☆☆☆

“Money grabbers!!”

Written on: 19/11/2014 by hbO'Neill213 (1 review written)

Do not use them the staff in the office are very rude and very aggressive be carefull as they are out to charge for every extra Have never been so badly treated no such thing as customer service… Read Full Review

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★★★★★

“very friendly guys”

Written on: 18/11/2014 by MrandMrsF123 (1 review written)

The offsite positioning of the office was the only downside to using this company and it was a minor issue well worth accepting. The staff were professional and friendly and the car was immaculate. Quick and efficient, old school in the checking over of the vehicle which, whilst adding a few minutes to the process, was a lot of fun for my daughter and gave us a real ense of security in the long run. I would use these guys again… Read Full Review

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★☆☆☆☆

“Disgraceful cheating robbing unprofessional AVOID”

Written on: 16/11/2014 by KailynMassey112 (1 review written)

I paid for 3 days hire.... I returned the vehicle 1h20mins later than I had originally intended BUT 20 hours within the rental period. When I tried to question and asked to explain my point I was told point blank in an aggressive manor that I was paying an additional fee of £25. DO NOT use this company, go to Hertz, Avis, Eurocar catch a train take the bus even walk this company does not deserve one customer it stinks… Read Full Review

Larger2014's Comment

Written on: 19/11/2014

I was treated the same I refused to pay and they told me to walk up the busy road to the airport do not use them

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Larger2014's Comment

Written on: 19/11/2014

I agree 100% I was treated the same

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★★★★☆

“Adequate”

Written on: 05/11/2014 by frank3422667 (1 review written)

Everything was as expected. Nothing spectacular but also, nothing negative to report. Good value for the price… Read Full Review

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★★★★★

“Another Satisfactory Rental from Bristol.”

Written on: 05/11/2014 by Richard.Hill (1 review written)

Again, another hassle-free rental from Green Motion Bristol. A great car, at a competitive price, terrific service and efficient, friendly staff. I will be back and I will certainly recommend your service to family and friends. Great job, guys !!!!… Read Full Review

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★★★★☆

“Friendly and efficient”

Written on: 30/09/2014 by Payneja302 (1 review written)

I wouldn't hesitate to recommend Green Motion, the Meet and Greet was a huge bonus at Bristol Airport where there is quite a trek to the car hire. We were collected promptly and treated with courtesy. Thank you… Read Full Review

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★★★★☆

“Very good service”

Written on: 16/09/2014 by Catchtobin (1 review written)

Competitively priced. Received an upgrade on arrival. Friendly & efficient staff. Would not hesitate to recommend. Very good service… Read Full Review

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★★★★★

“great staff”

Written on: 06/09/2014 by Flood224 (1 review written)

Having once again recently hired a vehicle from this company I have no hesitation in reccomending them to other people. Extremely efficient and helpful staff,always try to accommodate under pressure. Also very competitive prices, well done green motion… Read Full Review

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★★★★★

“Excellent friendly service”

Written on: 29/08/2014 by Dzmon (1 review written)

I am regularly flying into Bristol at the moment and need to hire a car aswell. My first rental was with Greenmotion through an on line booking and was a VW Golf,almost brand new with only 650 miles on the clock, the service was excellent,the staff very friendly and another bonus was the price,very competitive to the other big names available at the airport. My second rental was with a competitor of Greenmotion which was only 'ok',so since then I have booked all my rentals with Greenmotion… Read Full Review

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★★★★★

“efficient, pleasant and not expensive; recommended”

Written on: 23/08/2014 by Mandini (1 review written)

Having found Green Motion Bristol via an internet search I was pleasantly surprised that the quality of service and car was well above what I could have expected for the inexpensive price paid. The car was no more than 4 months old with just over 6,000 miles - also clean and extremely comfortable. In fact it was so comfortable that on one occasion the 3 passengers all fell asleep coming back from a day out! It was without doubt the best hire car I have had in over 15+ years of occasional… Read Full Review

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