Forewarned is Forearmed - NEVER RENT FROM THESE PEOPLE

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
From 2637 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

briporsche's review of GoldCar Rental - www.goldcar.es

“Forewarned is Forearmed - NEVER RENT FROM THESE PEOPLE”

★☆☆☆☆

written by briporsche on 04/05/2017

Look at their score folks -- could a rental car company score any lower?? So my deal is the 150Euro cleaning fee latched onto my bill when I returned the car with minor dirt on the carpet in front of the two front seats. This charge, for a 10 minute sweep. What do they pay people in Spain that work for rental car companies -- $200/hour??

Shame on me for not checking these guys out first.

They are also very pushy on the insurance despite me having all the coverages.

  • April 2017

    Date of hire (month/year)

  • Spain

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Customer Service

  • Value For Money

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Goldcarrental's Response to briporsche's Review

Written on: 08/05/2017

Dear Icustomer,

Thanks for sharing your opinion, it's quite important for us to improve our services.

Please contact our Customer Service department directly and they will review your case again with the accounting department. You can do it through this link at the bottom right of our website, you can submit a query.

Kind regards,

Victoria R.
Goldcar Representative

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