total rip off

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
From 2637 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

Guest's review of GoldCar Rental - www.goldcar.es

“total rip off”

★☆☆☆☆

written by on 18/07/2016

The car was dirty and full of scratches, when we returned it they did not refund full even though the check in man clearly wrote full OK and then charged my credit card for a scratch and deducted 200 euro DO NOT USE THESE PEOPLE THEY ARE CHEAP FOR A REASON!!!!

  • July 2016

    Date of hire (month/year)

  • Tenerife

    Country & City of hire

  • Poor

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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Goldcarrental's Comment

Written on: 20/07/2016

Dear customer,

Thanks for your comment. We're trying to improve our services and the opinion of customers is essential to do so.

On the issue you described, please contact our Customer Service and we'll investigate your case further.

Best regards.

Victoria R.
Goldcar Representative.

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