Very bad

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
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stavros01's review of GoldCar Rental - www.goldcar.es

“Very bad ”

★☆☆☆☆

written by stavros01 on 31/05/2016

La compagnie de location de voiture la plus malhonnête que j ai rencontré.
Pression pour assurance alors que j en avais déjà une sur le site de rental.car.J ai payé le plei d essence et ramené la voiture avec 1/3 de plein.au lieu de me rembourser tout simplement le carburant restant il m'ont rembourser 16 euro et mis une penalité de 40 euro pour ne pas avoir fait le plein.Complètement fou.Impolitesse ety arrogance ( experience a faro airport )

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Goldcarrental's Response to stavros01's Review

Written on: 08/06/2016

Dear customer,

Please note that with a Full/Full fuel rate you are required to return the car with a full tank. If you fail to fulfill this condition, there will be a 40€ penalty charge.
Regarding the coverage please remember that when purchased with a third party you are required to leave a deposit at the counter or as an alternative puchase our extra full coverage.

Regards,

Victoria R. Goldcar representative

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