pay for full tank diesel return empty . never eagian goldcar

GoldCar Rental - www.goldcar.es
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gerarddenuyl's review of GoldCar Rental - www.goldcar.es

“pay for full tank diesel return empty . never eagian...”

★☆☆☆☆

written by gerarddenuyl on 01/03/2015

rental porto goldcar.
car is good.
BUT. you need to pay for all kind of taxes and you pay for a full tank but you must return the diesel empty.

therefore you pay too much for diesel.

example.
carhire 60 euro for one week by booking.

at the office in portugal.
pay 135 for full tank and taxes.

full tank is 70 euro.
you pay dubble for the car hire.

never again GOLDCAR !


  • 22-02-2015

    Date of hire (month/year)

  • portugal

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

Goldcarrental's Response to gerarddenuyl's Review

Written on: 03/03/2015

Dear customer,

We are sorry to hear that your experience with us at our office in Porto was not as expected. Allow me to explain our fuel policy; during the booking process customers have the option of purchasing two fuel plans: our Flex Fuel plan, where the customer pre-purchases a full tank and receives a refund for unused fuel (no need to return it empty), minus a handling and administration fee. The second plan is a Full to Full, where the customer pre-purchases a full tank and is refunded the same amount when returning the vehicle with a full tank.

Kind regards,
Victoria R.
Goldcar representative

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