TOOK MONEY FROM MY ACCOUNT AFTERWARDS!!!

GoldCar Rental - www.goldcar.es
★☆☆☆☆
1.2
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Dario225's review of GoldCar Rental - www.goldcar.es

“TOOK MONEY FROM MY ACCOUNT AFTERWARDS!!!”

★☆☆☆☆

written by Dario225 on 30/01/2015

THIS RENT A CAR COMPANY TOOK MONEY (30EUROS) FROM MY DEBIT CARD AFTERWARDS
WITHOUT INFORMING ME.
WHEN I FOUND OUT AND RING THEM THEY SAID THAT THEY DECIDED TO TAKE THAT MONEY BECAUSE THEY FOUND A FEW HAIRS FROM A DOG IN THE BACK SIT....!!!

  • 22/01/2015

    Date of hire (month/year)

  • Valencia, Spain

    Country & City of hire

  • Customer Service

  • Value For Money

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Goldcarrental's Comment

Written on: 04/02/2015

Dear customer,

Please note that customers are sent photographs justifying our special cleaning fee (stated in our T&Cs). Respond to this comment with your contract number if you would like me to review the pictures.

Kind regards,
Victoria R.
Goldcar representative

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