rip of fuel charges & very heavy excess prices

GoldCar Rental - www.goldcar.es
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McCoy1984's review of GoldCar Rental - www.goldcar.es

“rip of fuel charges and very heavy excess prices”

★★☆☆☆

written by McCoy1984 on 21/07/2014

they wanted 145 euros excess for 14 days I told them no as I have an insurance policy which I took out to cover hire car excess for a year at 40.00. And the fuel prices are through the roof. Apart from that I must admit the car was great.

  • July 2014

    Date of hire (month/year)

  • Fuertaventura

    Country & City of hire

  • Average

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

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Goldcarrental's Comment

Written on: 22/07/2014

Dear McCoy1984,
Thank you for your feedback; we are constantly striving to improve our services and customer comments are essential. First hand opinions and experiences are also very helpful for our future customers. Our fuel policy and prices are available for consultation on our webpage; please take into consideration that they include a small handling and administration fee for our Fast Return Service. Customers don’t have to worry about refueling close to the office before returning the car or wait for it to be inspected.
Kind regards,
Victoria R.
Goldcar Representative

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