stolen car = 1600 euros deposit + 400 euros hidden charges

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Firefly Car Rental
★☆☆☆☆
1.2
From 878 reviews
5.0% of users recommend this

  • Customer Service

  • Value For Money

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JakaylaMcFarland's review of Firefly Car Rental

“stolen car = 1600 euros deposit + 400 euros hidden...”

★☆☆☆☆

written by JakaylaMcFarland on 07/11/2014

The car got stolen on the first night of the rental period in Napoli, Italy. The next day we reported it at their call service, they sent us to the Firefly office in Napoli where they charged us with an additional 400 euros on top of the deposit. They do not reply to my emails since.

  • July 2014

    Date of hire (month/year)

  • Italy, Rome

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Average

    Choice of vehicles

  • Customer Service

  • Value For Money

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