Never again.

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Firefly Car Rental
★☆☆☆☆
1.2
5.0% of users recommend this
  • Customer Service

  • Value For Money

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Guest's review of Firefly Car Rental

“Never again.”

★☆☆☆☆

written by on 31/07/2014

We were allocated a firefly car via a car hire search engine, the price being very competitive. However the car we were allocated at Pisa airport was in a poor state of repair, the spare tyre had been fitted but not replaced and the other tyres were bald. We rejected the car and with bad grace were offered an alternative. This car had better tyres but the gearbox was on its last legs and it had 120000km on the clock. We spent the whole holiday waiting for it to break down, which luckily it didn't. Firefly appears to provide old, barely roadworthy cars. The trouble with using car hire search engines is that you cannot see who you are booking with until you have paid. We would never use them again.

  • July 2014

    Date of hire (month/year)

  • Pisa Italy

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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