Ever get the feeling you've been taken for ride?

Click here if this is your business
Firefly Car Rental
★☆☆☆☆
1.2
5.0% of users recommend this
  • Customer Service

  • Value For Money

Click here if this is your business

jimjam52's review of Firefly Car Rental

“Ever get the feeling you've been taken for ride?”

★☆☆☆☆

written by jimjam52 on 24/08/2013

If you can find The Firefly pick up and drop off hidden away un-signposted in level - P1 at Malaga airport you'll find some very desperate looking customers (including small children)trying to avoid the dangerously driven vehicles and taking in a toxic mix of car fumes and hot air patiently waiting for their number to be called (we waited 2 hours on Saturday 10th August). Beware once summoned to the tiny portacabin by the surly agents - you will be charged super damage accident cover without being asked (+21% VAT), you will be charged for a full tank of fuel (+21% VAT) and others. I have just returned from Malaga this morning and I warn you my experience was not good. I went through Holiday Autos and as a loyal customer will not use them again if they continue to partner with Firefly at this airport.

  • 10/08/13

    Date of hire (month/year)

  • Malaga

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0