FairCar Reviews - www.faircar.is

★★★★☆
4.4 / 5
75
91% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“READ TRIPADVISOR AND TRUST PILOT REVIEWS AS WELL!!”

Written on: 27/07/2017 by ebunce (1 review written)

Unfortunately, we didn't read the numerous online bad reviews about fair car rental in iceland until after we had booked our rental car. From the online reviews on trip advisor.com and trustpilot.com, Fair car rental has treated many other renters with the same dodgy practices that I experienced (credit cards charged months after renting with for 'damage' costs). I have rented cars all over the world for the past 30 years and fair car is by far the worst and most unethical company i have ever… Read Full Review

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★☆☆☆☆

“Drastic overcharge for minimal damage ”

Written on: 25/07/2017

My rental was hit by another vehicle's door and left a small ding. I had third party insurance and was told I would need to leave a credit card authorization for 100 EUR, which I did. If you didn't have insurance you had to leave a 1500 EUR deposit. I received an email showing damage of 114. Krona and a charge for $1312 USA appeared on my credit card even though I had third party insurance. My insurance is paying, however, I feel this was a drastic overcharge. I used Fair Car 12-2015 and 6-2017… Read Full Review

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★★★★★

“Very welcoming atmosphere, staff amazing!”

Written on: 21/07/2017 by Lawsongi1970 (1 review written)

As I am Icelandic and I know how it is to drive in Iceland I must say that just ower hearing the staff, giving very good edvice to the customers, I was amazed ! I higly recomend them and I'll definitely use them again when I go back to visit my family !!!!… Read Full Review

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★★★★★

“Great rental place, easy, accomodating”

Written on: 24/06/2017 by MinaHudson (1 review written)

Great operation. Simple and inexpensive, but reliable and convenient. The car was clean and worked well on Icelandic roads. People were friendly and accommodating. Picked us up at the airport even though we were early. Highly recommend. The car was a bit dented, to begin with, but nothing serious. They warned me about all the dents and assured me there is nothing to worry about. The only problem was that in the middle of the trip the low oil sign lighted up on the panel. I bought a quart of oil… Read Full Review

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★★★★☆

“Good experience with minor hiccups”

Written on: 19/06/2017

The car was nice, the people were friendly, and the overall experience was great. I would only be aware of a few things: (1) the company is not attached to the airport and they will be expecting to pick you up from the airport and take you elsewhere at the time you put in for reservation. Be aware of this because otherwise you will get charged a reservation "no show" fee. I was not charged once I explained that I did not know about this. (2) they give a fob for discounted gas during the trip… Read Full Review

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★★★★★

“Great company.”

Written on: 14/06/2017 by Gutzy88 (1 review written)

Great company, we have used them tvice and everything has work perfekt. The cars are in god conditions. Regards Erik Nilsson Sweden… Read Full Review

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★★★★☆

“Recommended Great Service”

Written on: 12/06/2017 by John2531 (1 review written)

Prompt pick at the airport, vehicle clean and ready, suitable for our purpose.Staff helpful with local knowledge Hassel free return and transport back to airport. . … Read Full Review

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★★★★☆

“Just what we wanted”

Written on: 11/06/2017 by BigLoui (1 review written)

On arrival we weren't sure what the arrangements were for picking up the vehicle as we thought that Fair Car were based at the airport, they are not. However, we were picked up at the airport and taken to the Fair Car office which was 5 minutes away. We were treated very courteously and the car was just what we had ordered with no fuss or hastle regarding extra insurance which you normally get - in fact, they did mention additional insurance which was cheaper than the insurance we had taken out… Read Full Review

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★★☆☆☆

“not in a godd state car and not ready on the D Day”

Written on: 11/06/2017 by Estelleestelle (1 review written)

Person from the office arrived 1 hour after our fight (no call for that) Car not ready, still in the garage A part of the bed was broken, a nightmare to install it every day The gaz cooker was broken We got the car at around midday.... we loose an half day of rental !… Read Full Review

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★☆☆☆☆

“Watch Out”

Written on: 24/04/2017 by CLINT62 (1 review written)

I repeat this review every so often to warn prospective new customers. Fair Car already have their fair share of poor reviews on Trust Pilot and Trip Advisor so they've wiped their slate clean and shortcut to Review Centre. I've reported them to Icelandic Consumer Advice but not much happens. This is my reveiw from a year or two back. Still seems relevant as there are more reveiws like it still happening. Don’t let the good reviews fool you. This company take detailed pictures of every… Read Full Review

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★★★★★

“Fantastic service and car”

Written on: 18/04/2017 by padbsk (1 review written)

No problems. Pickup at the airport was on time. By the way, pay attention to when you want to be picked up. They literally come at the exact time. We got out of customs 30 min early and called them in panic that nobody is waiting for us. They came 10 minutes later to pick us up. The car was well maintained and worked perfectly. Return and drop of was easy. Great operation. Highly recommend… Read Full Review

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★★★★☆

“Cheaper option but not bad experiences”

Written on: 25/03/2017 by Faith265 (1 review written)

FairCar provides cheaper options for renting a car in Iceland but their services do not discount off. In addition to basic insurances they will ask you if you want to buy extra insurances like sand and ash insurance but it is not hard sells. The price includes GPS and does not need to pay extra money. It is a very convenient service for foreigners like me. That is why I choose FairCar. Unlike Avis, Hertz or other rental companies, FairCar does not locate in airport but they provide free pick up… Read Full Review

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★★★★★

“Great value and service”

Written on: 16/03/2017 by clementchua (1 review written)

Everything went well. Even though our flights (for both flying into and out of Iceland) were delayed by several hours, they were there to pick us up from the airport and to send us to the airport. The car worked well throughout the trip. There was a record snowfall before we arrived but the snow tyres held well. The GPS included was also really helpful. At their price, and with all that they provide, extremely great value-for-money. Recommended!!… Read Full Review

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★★★★★

“A pleasant experience ”

Written on: 12/03/2017

Our group rented a 9 seat van during our trip. When we tried to start the van on New Years Day to go on the Goldie Circle Drive, the car would not run. We called Faircar and they came out to see what was wrong. It turns out that the serpentine belt had broken. They could not fix it but, they gave us two replacement cars (because they did not have another 9 seat van) They came in and tried to do their best on New Year's Day. They made a bad situation as good as they could make it. They also… Read Full Review

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★★★★☆

“exceptional service”

Written on: 05/02/2017 by TitusWoods (1 review written)

The pickup place is a little away from the airport, but, we got picked up at the airport, and drove the few minutes to the pickup place. The paperwork took a bit longer than expeted. But apart from that, everything worked perfect… Read Full Review

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★★★★★

“Great price and service!”

Written on: 01/12/2016 by Lewisfs327 (1 review written)

Thanks to Fair Car for a wonderful car rental experience! I reserved via Holiday Auto and had an amazing rate. The customer service person who helped us was so awesome and helpful. I was so tired, nervous, and anxious when we arrived, as I was not expecting such wintery conditions in late November. He was so patient, helpful, and encouraging and pointed us toward the national road conditions and weather site and checked out the multi-day weather forecast for us. Although the office is off-site… Read Full Review

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★★★★☆

“good deal”

Written on: 04/11/2016 by RhiannaVargas (1 review written)

I rented a car for my trip around Iceland. I got a great price. I was given a Citron C4 worked prefect and got good mileage diesel engine. They picked up and dropped off at airport. all went well… Read Full Review

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★☆☆☆☆

“I rented a campervan with my girlfriend in September...”

Written on: 03/11/2016 by jpcoderre (1 review written)

I rented a campervan with my girlfriend in September and everything was perfect. We went around Iceland and had a wonderful time. But as we are a little naive, we trusted this company and we didnt take proper pictures of the van upon our departure as the person we returned the van to told us it was ok and they didnt need to inspect it. Lie of course. Sure enough, a month later we received an email telling us that we damaged the van and that we had to pay for the repairs. The pictures they… Read Full Review

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★★★★☆

“Friendly service ”

Written on: 03/11/2016 by zuGoode155 (1 review written)

Staff were friendly and helpful. Discovered a fault early into the hire period and it was fixed immediately without question and in good spirit. Fairly expensive but I suppose that is Iceland… Read Full Review

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★★★★★

“a really good service ”

Written on: 03/11/2016 by 209Pearson (1 review written)

A really good service… Read Full Review

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