Always extra to pay with insurance

Europcar
★☆☆☆☆
1.2
From 1093 reviews
6.0% of users recommend this

  • Customer Service

  • Value For Money

Troyw341's review of Europcar

“Always extra to pay with insurance”

★☆☆☆☆

written by Troyw341 on 08/08/2016

I hired a car from Kingston upon thames. Booked online. when I went to collect car I was advised to take out better insurance which was virtually the cost of the car. I was told I could return the car earlier which I did by 3 days but having paid £250 for the cheapest car I only saved £20!! The couple before had booked online and paid extra insurance but they were advised to pay more to cover tyres and windscreen. To me this insurance is a money maker for them. I will not use Europcar ever again.

  • July 2016

    Date of hire (month/year)

  • kingston upon thames

    Country & City of hire

  • Good

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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