Hired car & wa let down. They hadnt booked it in spite of

Enterprise Car Rental - enterprise.com
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Aydan15's review of Enterprise Car Rental - enterprise.com

“Hired car and wa let down. They hadnt booked it in...”

★☆☆☆☆

written by Aydan15 on 15/01/2016

They are terrible. Tried hiring car from Durham. Got email confirming but was let down. Was no car!

  • January 2016

    Date of hire (month/year)

  • Durham

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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Enterprisecares's Comment

Written on: 25/02/2016

Hi,
Thank you for bringing this to our attention. As customer service is of the utmost importance to us, we would like the opportunity to look into this for you. Please email us with the complete details. Include the exact rental location, your name & contact information, rental agreement or reservation number and any further information regarding your experience with us.

When emailing, please place reference number 160225-002526 in the subject line. We look forward to hearing from you.

Sincerely,
Mitch
Social Monitoring Coordinator
Enterprise

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