The least professional car hire company

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  • Customer Service

  • Value For Money

malizadeh01's review of Enterprise Car Rental

★☆☆☆☆

“The least professional car hire company ”

Written on: 19/08/2014 by malizadeh01 (1 review written)

You are never promised a car until you physically go to them and pay for one. the online booking confirmation stands for nothing.

Rude staff at Cambridge office.

To avoid

  • June 2014

    Date of hire (month/year)

  • Cambridge, UK

    Country & City of hire

  • Poor

    Condition of vehicle

  • Poor

    Choice of vehicles

  • Customer Service

  • Value For Money

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Enterprisecares's Response to malizadeh01's Review

Written on: 22/08/2014

malizadeh01,
Thank you for bringing this to our attention. As customer service is of the utmost importance to us, we would like the opportunity to look into this for you and help with a resolution. Please email us at Care[at]Enterprise[dot]com with the complete details. Include the exact Cambridge rental location, your contact information, rental agreement or reservation number and any further information regarding your experience with us.

When emailing, please place reference number 140822-001315 in the subject line. We look forward to hearing from you.

Sincerely,
Mitch
Social Media Coordinator
Enterprise

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