never again!!!

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annoying234's review of Enterprise Car Rental

★☆☆☆☆

“never again!!!”

Written on: 05/12/2013 by annoying234 (1 review written)

I would never again rent a car from this company!! 1. time rented a 12 plate astra which broke down on motorway.was waiting 2 hours for rescue and than another 2 hours to get my car changed. 2. time rented a car and on return they spoted a tiny chip in windscreen car check did another person.wasnt my foult!!that has been rapaired but still hold deposit.repair cost £45 hold £200 deposit.useles customer service!!!

  • Customer Service

  • Value For Money

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Enterprisecares's Response to annoying234's Review

Written on: 05/12/2013

annoying234,
Thank you for bringing this to our attention. As customer service is of the utmost importance, we would like the opportunity to look into this concern for you. Please contact us at Care@Enterprise.com with complete details, including the exact rental location, your contact information, rental agreement number and any further information regarding this incident.

When emailing, please list Reference Number 131205-001772 in the subject line. We look forward to hearing from you.

Sincerely,
Mitch
Social Media Coordinator
Enterprise

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