Heathrow car rental. Great service!!

2.0 / 5
24% of users recommend this
  • Customer Service

  • Value For Money

RTerry's review of Enterprise Car Rental


“Heathrow car rental. Great service!!”

Written on: 01/10/2013 by RTerry (1 review written)

We recently visited the UK from Australia. We rented a car from enterprise as they offered free additional driver and also quoted the best price. We had read reviews that weren't good so we were concerned. But they were great. The lady at the counter at terminal 3 was so helpful and it was great to actually have someone to talk to (& it was Sunday morning) rathe than having to use the ph and talk to someone at the depot. The bus to take us to the depot was waiting for us when we got outside. We were at the depot quickly and our car was ready - we actually got to select one (out of 2 cars). They were so helpful, explained everything and we were on our way in no time.
Returning the car was great. We had 4 or 5 people help us unpack the car, check for scratches etc and then we were back on the bus to the airport. Again - it was all so fast and really good service. Would definitely use them again.

  • 1 September 2013

    Date of hire (month/year)

  • London Heathrow

    Country & City of hire

  • Excellent

    Condition of vehicle

  • Excellent

    Choice of vehicles

  • Customer Service

  • Value For Money

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