Dishonest Staff

★★☆☆☆
2.0 / 5
25% of users recommend this
  • Customer Service

  • Value For Money

Guest's review of Enterprise Car Rental

★☆☆☆☆

“Dishonest Staff”

Written on: 20/08/2013

We stupidly left myi phone 4 in the rental car when we returned it. We went straight back to get it and strangly they did not have it. Only conclusion, they have a problem with light fingered staff. They are very dishonest, and I do not recommended them.

  • August 13

    Date of hire (month/year)

  • Edinburgh, Scotland

    Country & City of hire

  • Good

    Condition of vehicle

  • Good

    Choice of vehicles

  • Customer Service

  • Value For Money

Enterprisecares's Comment

Written on: 22/08/2013

Thank you for bringing this to our attention. As customer service is of the utmost importance, we would like the opportunity to look into this concern for you. Please contact us at care@enterprise.com with complete details, including the exact rental location, your contact information, rental agreement number and any further information regarding this incident.

When emailing, please list Reference Number 130822-001792 in the subject line. We look forward to hearing from you.

Sincerely,
Mitch
Social Media Coordinator
Enterprise

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